Field Service Engineer (Medical Device)

Telistar Solutions Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Telistar Solutions Pte Ltd is a Singapore-based service solutions provider specializing in field service for medical equipment. The role coordinates preventive maintenance schedules and field service operations to ensure timely service delivery and customer satisfaction.

The successful candidate will troubleshoot and repair medical equipment, perform scheduled maintenance, document service work, and manage customer interactions to resolve issues promptly.

Qualifications

• Experience working with medical equipment to enhance troubleshooting and repair effectiveness.

Responsibilities

• Troubleshoot and repair medical equipment to restore functionality and ensure safety.
• Perform scheduled maintenance following defined scope and standard operating procedures to maintain equipment reliability.
• Complete and close service calls with detailed and accurate service reports to document work performed.
• Manage customer interactions and escalated issues appropriately to resolve service concerns promptly.

Skills

Medical equipment troubleshooting

Preventive maintenance

Customer service

Job description

Company Overview

Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored service delivery for service-centric organizations. With over 50 years of combined experience, Telistar empowers clients to enhance profitability, productivity, efficiency and control.

Job Summary

Coordinate preventive maintenance schedules and field service operations to ensure timely service delivery and customer satisfaction.

Responsibilities

• Troubleshoot and repair medical equipment to restore functionality and ensure safety
• Perform scheduled maintenance following defined scope and standard operating procedures to maintain equipment reliability
• Complete and close service calls with detailed and accurate service reports to document work performed
• Manage customer interactions and escalated issues appropriately to resolve service concerns promptly

Preferred competencies and qualifications

• Experience working with medical equipment to enhance troubleshooting and repair effectiveness