Field Service Engineer (Hospital Equipment)

Telistar Solutions Pte Ltd; Singapore; On-site; SGD 42,000 - 52,000; Full time

Job summary

TELISTAR SOLUTIONS PTE. LTD.

is seeking a technically skilled service professional to coordinate preventive maintenance and field service activities in Singapore, ensuring timely service delivery and high customer satisfaction through effective coordination and precise reporting. Responsibilities include troubleshooting and repairing medical equipment, performing scheduled maintenance, documenting service activities with clear reports, and managing customer interactions while escalating issues

Qualifications

• Experience with medical equipment to improve troubleshooting and repair effectiveness.

Responsibilities

• Troubleshoot and repair medical equipment to restore functionality and ensure safety.
• Perform scheduled maintenance following defined scope and standard operating procedures to maintain equipment reliability.
• Complete and close service calls with detailed and accurate service reports to document work performed.
• Manage customer interactions and escalating issues appropriately to resolve service concerns promptly.

Skills

Medical equipment experience

Job description

Company Overview

Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored service delivery for service-centric organizations. With over 50 years of combined experience, Telistar empowers clients to enhance profitability, productivity, efficiency, and control.

Job Summary

Coordinate preventive maintenance schedules and field service operations to ensure timely service delivery and customer satisfaction.

Responsibilities

• Troubleshoot and repair medical equipment to restore functionality and ensure safety
• Perform scheduled maintenance following defined scope and standard operating procedures to maintain equipment reliability
• Complete and close service calls with detailed and accurate service reports to document work performed
• Manage customer interactions and escalating issues appropriately to resolve service concerns promptly

Preferred competencies and qualifications

• Apply experience working with medical equipment to improve troubleshooting and repair effectiveness