Field Service Engineer — Lighting Control Systems

Lutron Electronics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lutron Electronics Singapore is seeking a Field Service Engineer to join our fast-growing regional team. You will provide hands-on technical support to sales teams, contractors, and end-users, ensuring that Lutron lighting control systems are installed, commissioned, maintained, and optimized to global standards.

The role covers on-site and remote service, troubleshooting, training customers, and collecting feedback to drive product and service improvements.

Qualifications

• Diploma or Degree in Electrical Engineering, Electronics Engineering, Building Services, Automation, or a related field.
• Minimum 3–5 years of experience in field service, commissioning, technical support, or related roles.
• Solid knowledge of lighting control systems, electrical systems, networking fundamentals, and integrated building technologies.
• Proficient in Microsoft Office applications.
• Willingness to travel on short notice and support regional projects as required.

Responsibilities

• Commission, maintain and service Lutron lighting control systems
• Troubleshoot, diagnose, and rectify system issues at customer job sites
• Ensure installations follow Lutron standards and specs
• File complete, accurate site service records
• Deliver on-site & remote technical support to all stakeholders
• Answer product and system technical enquiries promptly
• Escalate complex technical problems to internal teams
• Support pilots, testbed projects and new product launches
• Provide customer training and live system demos
• Collect user feedback to drive product and service upgrades
• Collaborate cross-functionally to boost overall service quality

Skills

Electrical engineering

Field service experience

System troubleshooting

Networking fundamentals

Microsoft Office

Education

Diploma or Degree in Electrical/Electronics/Building Services/Automation

Tools

Networking equipment

Job description

Lutron Electronics Singapore is seeking a Field Service Engineer to join our fast-growing regional team. You will provide hands-on technical support to sales teams, contractors, and end-users, ensuring that Lutron lighting control systems are installed, commissioned, maintained, and optimized to global standards.

The role covers on-site and remote service, troubleshooting, training customers, and collecting feedback to drive product and service improvements.