Field Service Engineer - Optical & Electronic Systems

JPT Opto-Electronics Pte. Ltd.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Benefits offered by this job

5-Day Work Week

Attendance Allowance

Travel Allowance

Quarterly Department Dinners

Monthly Birthday Celebrations

Career Growth Opportunities

Friendly & Supportive Team Environment

Job summary

JPT Opto-Electronics Pte. Ltd. is seeking a Field Service / Application Engineer to join our growing team in Singapore.

You will install, configure, and commission optical and electronic equipment at customer sites, provide on-site training, and conduct preventative maintenance to maximise system uptime. The role requires 2–3 years of field service experience, strong electro-optical knowledge, and excellent communication skills.

Qualifications

• Formal qualification in Electrical Engineering, Electronic Engineering, or related discipline, or equivalent practical experience in field service roles within laser or opto-electronics industries.
• Minimum 2–3 years in field service, installation, or maintenance of electrical or optical systems.
• Strong knowledge of electronic components, optical systems, and diagnostic troubleshooting methodologies.
• Proficiency in reading technical drawings, schematics, and engineering documentation.
• Excellent problem-solving abilities with methodical approach to diagnosing and resolving issues.
• Exceptional communication skills to explain complex concepts to non-technical customers.
• Willing to travel to customer sites across the region as required.
• Strong organizational and time management skills, capable of handling multiple service requests.

Responsibilities

• Install, configure, and commission optical and electronic equipment at customer sites, ensuring compliance with specifications and quality standards.
• Perform routine maintenance and preventative servicing to minimise downtime and extend equipment lifespan.
• Diagnose and troubleshoot malfunctions with diagnostic tools to identify root causes and implement solutions.
• Provide on-site technical support and training to customers for effective operation.
• Document all service activities, maintenance records, and findings clearly for internal and customer records.
• Respond promptly to customer calls and emergencies, prioritising by urgency and impact.
• Collaborate with engineering and sales teams to relay customer feedback and support service offerings.
• Maintain a well-stocked mobile service unit with tools, spare parts, and documentation.
• Adhere to health and safety regulations and company policies during service activities.

Skills

Strong technical knowledge of electric

Optical systems knowledge

Diagnostic troubleshooting

Reading schematics/technical drawings

Excellent communication

Willingness to travel

Time management

Education

Electrical or Electronic Engineering degree

Tools

CMMS familiarity

Job description

JPT Opto-Electronics Pte. Ltd. is seeking a Field Service / Application Engineer to join our growing team in Singapore.

You will install, configure, and commission optical and electronic equipment at customer sites, provide on-site training, and conduct preventative maintenance to maximise system uptime. The role requires 2–3 years of field service experience, strong electro-optical knowledge, and excellent communication skills.