Field Service Engineer - Electrical/Mechatronics

ETHOS SEARCH ASSOCIATES PTE. LTD.

Singapore

On-site

SGD 42,000 - 60,000

Full time

2 days ago

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Job summary

ETHOS SEARCH ASSOCIATES PTE. LTD. is seeking a field service engineer to support installation, commissioning, maintenance, and repair of company equipment across customer sites in Singapore and overseas.

You will work closely with senior engineers to resolve complex issues and ensure high-quality service delivery. The role welcomes fresh graduates and may reward hands-on troubleshooting and documentation skills, with opportunities to contribute to process improvements and technical bulletins.

Qualifications

Diploma or degree in a relevant engineering field.
Fresh graduates are welcome to apply.
Up to 1 year of field service or technical support experience is a plus.
Proficient in MS Office applications and Windows-based systems.
Hands-on with mechanical and electrical equipment and testing tools.

Responsibilities

Support field installation, commissioning, preventive maintenance, troubleshooting, and repair activities for company equipment.
Collaborate with senior engineers to resolve equipment and system issues at customer sites.
Assist in diagnosing and resolving product quality, reliability, and functionality concerns.
Maintain responsiveness in closing customer service requests and escalations.
Provide timely updates and technical support to customers under guidance of senior team members.
Develop and maintain service documentation (BKM, WI, TSB).
Follow safety, quality, and operational procedures during service activities.
Collaborate with Manufacturing, Engineering, and other teams to improve product performance and customer satisfaction.
Support continuous improvement initiatives to enhance service efficiency and reduce recurring field issues.