Field Service Engineer – Life Sciences, Install & Maintain

Cytiva

Singapore

On-site

SGD 40,000 - 70,000

Full time

2 days ago
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Job summary

Cytiva is seeking a Field Service Engineer in Singapore to install, qualify, commission, and maintain Cytiva equipment, ensuring safety and quality standards while delivering excellent customer support. You will collaborate with Service Sales, Commercial, Logistics and Product teams to meet customer needs and improve the overall service experience.

Candidates should have 1–2 years in Life Sciences/Biotech with engineering background and be prepared for international travel; a valid driver’s

Qualifications

  • 1–2 years’ experience in Life Sciences or Biotech with engineering background.
  • Strong problem-solving and communication skills in English.
  • Ability to travel extensively within Singapore and ASEAN.

Responsibilities

  • Execute field service activities including installation, qualification, commissioning, preventive maintenance, and repair of Cytiva equipment while adhering to safety and quality standards.
  • Deliver excellent customer support by meeting service KPIs, maintaining accurate service records in CRM, and ensuring high customer satisfaction.
  • Collaborate across teams including Service Sales, Commercial, Logistics, and Product teams to support customer needs, prepare service recommendations, and enhance the overall customer experience.

Skills

Engineering background
Problem solving
English communication
Customer service

Education

Engineering degree or equivalent

Tools

Automation experience

Job description

Cytiva is seeking a Field Service Engineer in Singapore to install, qualify, commission, and maintain Cytiva equipment, ensuring safety and quality standards while delivering excellent customer support. You will collaborate with Service Sales, Commercial, Logistics and Product teams to meet customer needs and improve the overall service experience.

Candidates should have 1–2 years in Life Sciences/Biotech with engineering background and be prepared for international travel; a valid driver’s

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