Field Service Engineer

Cytiva; Singapore; Vor Ort; SGD 40.000 - 70.000; Vollzeit

Zusammenfassung

Cytiva is seeking a Field Service Engineer in Singapore to install, qualify, commission, and maintain Cytiva equipment, ensuring safety and quality standards while delivering excellent customer support. You will collaborate with Service Sales, Commercial, Logistics and Product teams to meet customer needs and improve the overall service experience.

Candidates should have 1–2 years in Life Sciences/Biotech with engineering background and be prepared for international travel; a valid driver’s

Qualifikationen

• 1–2 years’ experience in Life Sciences or Biotech with engineering background.
• Strong problem-solving and communication skills in English.
• Ability to travel extensively within Singapore and ASEAN.

Aufgaben

• Execute field service activities including installation, qualification, commissioning, preventive maintenance, and repair of Cytiva equipment while adhering to safety and quality standards.
• Deliver excellent customer support by meeting service KPIs, maintaining accurate service records in CRM, and ensuring high customer satisfaction.
• Collaborate across teams including Service Sales, Commercial, Logistics, and Product teams to support customer needs, prepare service recommendations, and enhance the overall customer experience.

Kenntnisse

Engineering background

Problem solving

English communication

Customer service

Ausbildung

Engineering degree or equivalent

Tools

Automation experience

Jobbeschreibung

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life‑changing career. Learn about the Danaher Business System which makes everything possible.

Field Service Engineer is responsible for Compliance & Safety, Installation/Commissioning, Maintenance/Repairs, Technical Support and Reporting. This position reports to the Area Service Manager, Singapore and is part of the ASEAN Equipment Services Team.

What You Will Do

• Execute field service activities including installation, qualification, commissioning, preventive maintenance, and repair of Cytiva equipment while adhering to safety and quality standards.
• Deliver excellent customer support by meeting service KPIs, maintaining accurate service records in CRM, and ensuring high customer satisfaction.
• Collaborate across teams including Service Sales, Commercial, Logistics, and Product teams to support customer needs, prepare service recommendations, and enhance the overall customer experience.

Who You Are

• Minimum 1-2 years’ experience preferably in the Life Sciences or Biotech industry with a strong background in engineering. Automation experience/knowledge is a plus.
• Ability to work with limited supervision and with good problem-solving skills when faced with complex issues.
• Strong work ethics and able to maintain good rapport with customers and internal team. Excellent written and verbal communication skills in English. Other ASEAN language is a plus.

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Able to travel extensively and on short notice across Singapore and ASEAN.
• Good to have a valid driver’s license

It would be a plus if you also possess previous experience in:

• Experience to industrial automation systems and control platforms used in bioprocessing or pharmaceutical manufacturing environments is an advantage.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.