Med Equipment Field Service Engineer – Entry Level

People Profilers Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Transport allowance

Standby allowance (active)

AWS

Job summary

People Profilers Pte Ltd in Singapore is seeking a Field Service Engineer to provide after-sales technical support, maintenance and repair of medical equipment at customer sites. The role includes software installation, system integration and basic IT troubleshooting to ensure connectivity and performance, with on-site travel across Singapore and periodic weekend standby duty.

Diploma or Degree in Biomedical or Electrical Engineering is required; field service or technical support experience is

Qualifications

• Diploma or degree in Biomedical or Electrical Engineering.
• Experience in field service or technical support is an advantage.
• Strong troubleshooting and customer-focused communication.
• Basic knowledge of software installation or IT networking.

Responsibilities

• Install, test and commission medical equipment at customer locations.
• Perform preventive maintenance, repairs and calibration.
• Provide prompt technical support for hardware and software issues remotely and onsite.
• Prepare service reports, repair quotations, maintenance documentation and warranty records.
• Maintain accurate service records and update activities in the maintenance management system.
• Recommend suitable repair solutions and preventive maintenance services based on customers' needs.
• Support product demonstrations, user training and technical guidance when required.
• Assist in exhibitions, product showcases and other company events.
• Coordinate service activities efficiently while travelling to customer sites across Singapore.
• Participate in the weekend standby roster to provide emergency technical support when required. A standby allowance will be provided in accordance with the company's policy.
• Follow company safety standards and deliver professional customer service at all times.

Skills

Troubleshooting

Field service

IT troubleshooting

Networking basics

Customer service

Education

Biomedical/Electrical Engineering degree or diploma

Job description

People Profilers Pte Ltd in Singapore is seeking a Field Service Engineer to provide after-sales technical support, maintenance and repair of medical equipment at customer sites. The role includes software installation, system integration and basic IT troubleshooting to ensure connectivity and performance, with on-site travel across Singapore and periodic weekend standby duty.

Diploma or Degree in Biomedical or Electrical Engineering is required; field service or technical support experience is