Field Service Engineer: Life Sciences Diagnostics

Leica Biosystems Inc.; Singapore; On-site; SGD 52,000 - 70,000; Full time

Job summary

Leica Biosystems Inc. is seeking a Field Service Engineer to support Leica and related operating companies. You will perform field-based service, provide technical support on-site or remotely, and troubleshoot complex issues to keep diagnostic systems running.

The role requires a Diploma/degree in engineering and 3–5 years in medical or life-science products. Join a global team that values customer service, problem solving, and continuous improvement while delivering high-quality diagnostics.

Qualifications

• Diploma /Degree in Computer engineering, Bio-medical engineering, Electronics or equivalent education and experience.
• Min 3-5 years experience in Medical /life science products.

Responsibilities

• Provide outstanding customer service and perform service activities to support Leica products (Histology, Pathology Imaging, Advanced Staining) including other Op-Co products.
• Acquire extensive product knowledge and work with team members to provide technical solutions and support to customers.
• Ensure service KPIs are met by delivering consistent service levels, maximizing system performance and minimizing downtime.
• Perform additional tasks assigned by Management.

Education

Diploma/Degree in Computer engineering, Biomedical engineering, Electronics or equivalent education and experience

Job description

Leica Biosystems Inc. is seeking a Field Service Engineer to support Leica and related operating companies. You will perform field-based service, provide technical support on-site or remotely, and troubleshoot complex issues to keep diagnostic systems running.

The role requires a Diploma/degree in engineering and 3–5 years in medical or life-science products. Join a global team that values customer service, problem solving, and continuous improvement while delivering high-quality diagnostics.