Diagnostics Field Service Engineer — Impactful Life Sciences

Radiometer; Singapore; Remote; SGD 50,000 - 80,000; Full time

Job summary

Danaher Diagnostics is seeking a Field Service Engineer to support Leica and other operating companies, including Radiometer, with field-based activities and remote assistance. You will troubleshoot complex issues and interact with customers at technical and business levels to ensure high-quality service.

The role requires hands-on problem solving, detailed product knowledge, and the ability to meet service KPIs while maintaining customer satisfaction in a global diagnostics environment.

Qualifications

• Diploma /Degree in Computer engineering, Bio-medical engineering, Electronics or equivalent education and experience.
• Min 3 - 5 year’s + experience in Medical /life science products.

Responsibilities

• Provide outstanding customer service and perform field service activities for Leica and other Op‑Co products.
• Acquire extensive product knowledge and work with team members to offer technical solutions.
• Ensure service KPIs are met by delivering consistent performance and minimizing downtime.
• Perform additional tasks as assigned by Management.

Skills

Field service

Customer service

Technical support

Troubleshooting

Education

Biomedical engineering degree

Electrical engineering degree

Diploma in Computer engineering

Job description

Danaher Diagnostics is seeking a Field Service Engineer to support Leica and other operating companies, including Radiometer, with field-based activities and remote assistance. You will troubleshoot complex issues and interact with customers at technical and business levels to ensure high-quality service.

The role requires hands-on problem solving, detailed product knowledge, and the ability to meet service KPIs while maintaining customer satisfaction in a global diagnostics environment.