Field Service Engineer

PERSOL; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

PERSOL in Singapore is seeking a Technical Support Engineer to deliver comprehensive product support to customers, liaising with the main office, agents, and stakeholders to resolve issues and ensure uptime.

The candidate should have a Diploma or Degree in Engineering, at least 3 years in semiconductor equipment support, and a proven ability to work independently and in a team, with strong analytical and problem-solving skills and a willingness to learn.

Qualifications

• Diploma or degree in engineering or related field.
• Minimum 3 years in engineering or technical support in the semiconductor equipment industry.
• Ability to work independently and in a team.
• Strong analytical and problem-solving skills.
• Willingness to learn and adapt.
• Availability for non-office hours and on-call support.

Responsibilities

• Deliver comprehensive technical support for products to customers.
• Liaise with customers, main office, agents and stakeholders on product support.
• Assist in maintenance and troubleshooting of companyCMP equipment and related products.
• Provide support for the companyOzone Water Generator and additional product lines.

Skills

Analytical skills

Problem-solving

Independent working

Team collaboration

Education

Diploma or degree in Engineering or related field

Job description

Responsibilities:

• Deliver comprehensive technical support for products to customers.

• Liaise effectively with customers, main office, agents, and relevant stakeholders concerning product support.

• Assist in the maintenance and troubleshooting of the companyCMP equipment and other related products.

• Provide support for the companyOzone Water Generator and additional product lines.

Requirements:

• Diploma or Degree in Engineering or a related field.

• Minimum of 3 years of experience in engineering or a technical support role within the semiconductor equipment industry.

• Demonstrated ability to work independently, as well as collaboratively within a team setting.

• Possess strong analytical and problem-solving skills, with a positive attitude and willingness to learn.

• Availability to work non-office hours and provide on-call support as required.