Field IT & Operations Specialist — VR Simulation

Coventry Enterprises (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Coventry Enterprises Singapore is seeking an IT & Operations Support Specialist to assist daily operations of our simulation systems at client sites. You will perform technical analysis, corrective and preventive maintenance, and troubleshoot on-site issues.

The role requires a Diploma in IT/Engineering, hands-on IT support experience, and a proactive, independent worker who can manage multiple tasks under tight schedules. Training on our simulation toolset will be provided.

Qualifications

• Diploma in Information Technology / Engineering or equivalent.
• Experience in IT support and troubleshooting.
• Experience handling IT network issues is advantageous.
• Strong interpersonal and communication skills.
• Ability to work independently and under tight schedules.
• Willingness to learn and adapt to new technologies.
• Meticulous and capable of multitasking.

Responsibilities

• Support daily operations of the simulation system at customers' locations.
• Perform technical analysis, corrective and preventive maintenance of the simulation system.
• Troubleshoot technical issues on-site at customer locations.
• Create or edit scenarios as required for operations using the simulation toolset.
• Handle other matters assigned by Management.

Skills

IT support

Troubleshooting

Teamwork

Communication

Problem solving

Independence

Learning agility

Multi-tasking

Education

Diploma in Information Technology / Engineering

Tools

Simulation toolset

Job description

Coventry Enterprises Singapore is seeking an IT & Operations Support Specialist to assist daily operations of our simulation systems at client sites. You will perform technical analysis, corrective and preventive maintenance, and troubleshoot on-site issues.

The role requires a Diploma in IT/Engineering, hands-on IT support experience, and a proactive, independent worker who can manage multiple tasks under tight schedules. Training on our simulation toolset will be provided.