IT Operations & Automation Specialist

Mavenside Consulting Pte. Ltd.; Singapore; On-site; SGD 3,000 - 4,000; Full time

Job summary

Mavenside Consulting Pte Ltd is seeking an IT-support oriented professional to provide operational and administrative support for day-to-day operations. The role emphasizes incident handling, data management, vendor coordination, and basic automation initiatives.

The ideal candidate will have a Diploma, good communication, meticulous record-keeping, and a willingness to learn new skills. Fresh graduates are welcome to apply for this entry to mid-level position.

Qualifications

• Diploma required.
• Background in IT is an added advantage.
• Excellent verbal and written communication skills.
• Meticulous with excellent record keeping and documentation skills.
• Positive working attitude.
• Willingness and capacity to learn new skills and technology.
• Fresh graduates are welcomed to apply.

Responsibilities

• Provide operational and administrative support to ensure smooth day-to-day operations.
• Perform routine monitoring to detect any issues.
• Act as point of contact for enquiries, service requests and incidents.
• Resolve basic issues according to SOPs and follow through the escalation process as necessary.
• Track all incidents to closure within service standards.
• Perform data management and documentation duties to ensure accuracy of records.
• Generate and prepare reports.
• Source for viable vendors and request for quotation.
• Monitor invoice and payment statuses, follow up on outstanding items and maintain accurate payment records.
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking.
• Design and implement automation solutions.
• Support ad-hoc duties and projects as assigned.

Skills

Communication skills

Record keeping

Willingness to learn

Education

Diploma

Job description

Mavenside Consulting Pte Ltd is seeking an IT-support oriented professional to provide operational and administrative support for day-to-day operations. The role emphasizes incident handling, data management, vendor coordination, and basic automation initiatives.

The ideal candidate will have a Diploma, good communication, meticulous record-keeping, and a willingness to learn new skills. Fresh graduates are welcome to apply for this entry to mid-level position.