Field Application Technician: Tech Troubleshooter

X-PHY; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

FLEXXON is seeking a Field Application Technician to deliver technical support to customers and internal teams, manage RMA activities, and drive product validation. You will diagnose hardware, software, firmware, and system issues, perform fault isolation, and prepare technical reports to support quality improvements.

This role requires collaboration with Engineering, Manufacturing, Quality, and Sales, plus documenting findings and CAPA actions.

Qualifications

• Degree or diploma in Electronics/Computer Engineering required.
• 3-5 years of Field Application Engineer/FAE experience.
• Proficiency in English and Chinese for liaising with associates in China.
• Strong analytical and troubleshooting skills.

Responsibilities

• Provide technical support to external and internal teams.
• Diagnose hardware, software, firmware, and system issues; perform fault isolation.
• Process and document RMA requests; inspect and repair or replace returns.
• Assist in quality improvement initiatives and CAPA actions.
• Deliver product demonstrations and customer training.
• Update technical documentation and knowledge bases; support cross-functional projects.

Skills

Analytical skills

Troubleshooting

Communication

Customer service

Team collaboration

Education

Degree in Electronics/Computer Engineering

Tools

Oscilloscope

Multimeter

Power supply

Data sheets/Documentation

Job description

FLEXXON is seeking a Field Application Technician to deliver technical support to customers and internal teams, manage RMA activities, and drive product validation. You will diagnose hardware, software, firmware, and system issues, perform fault isolation, and prepare technical reports to support quality improvements.

This role requires collaboration with Engineering, Manufacturing, Quality, and Sales, plus documenting findings and CAPA actions.