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Achieve Career Consultant Pte Ltd in Singapore is seeking a technically skilled professional to provide customer-focused MEMS/ASIC support. You will act as the primary technical contact, address inquiries, troubleshoot issues, and promote the company’s product portfolio.
You will gather customer requirements, feed feedback to engineering, perform first-level FA and debugging, and prepare application notes and guides to help customers adopt the solutions.
Technical Support: Act as the primary technical contact for customers by addressing technical inquiries, providing product solutions, and troubleshooting issues.
Product Promotion: Develop a strong understanding of the company's MEMS and ASIC product portfolio and recommend suitable solutions based on customer application and chip performance requirements.
Customer Engagement: Gather customer requirements, identify pain points, and communicate valuable feedback to internal engineering teams to support product improvements and future development.
Problem Solving: Perform first-level technical support, including failure analysis (FA) and debugging, while collaborating with MEMS, ASIC, and system engineering teams to resolve complex technical issues.
Documentation: Prepare technical documents, application notes, user guides, and presentations to enhance customer understanding and support product adoption.
Bachelor's Degree in Electronics Engineering, Physics, Mechanical Engineering, or a related field.
Knowledge of MEMS device principles, fabrication processes, and basic ASIC design concepts.
Candidates with relevant technical knowledge or experience in MEMS and ASIC applications are encouraged to apply.
We regret that only shortlisted candidates will be notified. Thank you for your interest in this opportunity.