Field Application Engineer (Semiconductor Machine)

GMP Technologies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GMP Technologies (S) Pte Ltd invites applications for a Field Application Engineer (Semiconductor Machine) to support customers on-site and remotely. You will troubleshoot equipment, coordinate projects with R&D, production and sales, and conduct technical training.

The role requires a degree or diploma in engineering, 2–5 years’ experience in field application or technical support, and willingness to travel for customer assignments. Collaboration and customer-focused service are essential.

Qualifications

• Degree or Diploma in Electrical, Mechanical or Mechatronics engineering.
• 2–5 years of experience in Field Application, Technical Support, or similar.
• Experience in semiconductor equipment/manufacturing industry.
• Strong troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with good service attitude.
• Willingness to travel for customer support and on-site assignments.

Responsibilities

• Provide on-site and remote technical support to customers.
• Coordinate project activities between customers and internal teams (R&D, Production, Sales).
• Conduct technical training sessions for customers and internal stakeholders.
• Gather customer feedback and provide insights for product improvement.
• Perform installation, setup and validation of new equipment.
• Support sample testing at customer sites and analyze results.

Skills

Troubleshooting

Communication

Customer focus

Problem solving

Travel willingness

Education

Engineering degree/diploma

Job description

Job Openings Field Application Engineer (Semiconductor Machine)

About the job Field Application Engineer (Semiconductor Machine)

Responsibilities:

Customer Support & Issue Resolution

• Provide on-site and remote technical support to customers
• Troubleshoot equipment, application, and process-related issues

Project Management &Coordination

• Coordinate project activities between customers and internal teams (R&D, Production, Sales)
• Support project timelines, deliverables, and milestones

Technical Training & Enablement

• Conduct technical training sessions for customers and internal stakeholders
• Prepare training materials, user manuals, and application guides

Market Research & Feedback

• Gather customer feedback on product performance and requirements
• Provide insights to internal teams for product improvement and development
• Monitor industry trends and competitor activities

Customer-Side Sample Testing

• Support and conduct sample testing at customer sites
• Analyze test results and provide technical recommendations

New Equipment Validation &Management

• Perform installation, setup, and validation of new equipment
• Ensure compliance with customer specifications and standards

Requirements:

• Degree or Diploma in Engineering (Electrical, Mechanical, Mechatronics)
• Minimum 2–5 years of experience in Field Application, Technical Support, or similar role
• Experience in semiconductor equipment /manufacturing industry
• Strong troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Customer-oriented mindset with good service attitude
• Willingness to travel for customer support and on-site assignments

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja |Registration No: R22105960