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ACExcellent Consulting Pte Ltd is seeking an Applications Engineer to support advanced FDC solutions in a semiconductor context. The role involves deploying and upgrading software on diverse fabrication equipment, crafting recipes, and performing data analysis on sensor data for FDC.
You will train customers, troubleshoot, and identify new value areas, while serving as a Site Lead and representing the software capabilities to potential buyers.
The MNC company supports customers in semiconductor fabrication, vacuum technology, and other vital industrial applications with hardware, software, and data-driven solutions which improve process stability, yield, and efficiency in operation.
This role is responsible for assisting with advanced applications related to company's FDC. To offer technical assistance to field staff and clients. Possess an in-depth understanding of the processes and challenges that the solution is intended to solve.
To work autonomously and independently to devise and implement solutions with minimal supervision.
To demonstrate, deploy, support & upgrade the company's software on wide range of semiconductor process equipment.
To create the company's software recipes and data analysis of tool based sensors (data), the company's and client's sensors for the purpose of FDC.
To provide oral and written feedback on the applications work (which include troubleshooting, development of recipe and installation procedures to customers.
To identify new process areas whereby the existing software can add value to customers
To provide extensive training to customers' process owners on the application of the FDC system for monitoring and troubleshooting process issues, ensuring seamless integration and optimal utilization.
To convey the capabilities of the software to potential customers
To serve as the Site Lead for clients
To support other offerings of software provided by the company
Sound knowledge of Semiconductor processes and OEM Tools
Minimum 2 years work experience in the Semiconductor Manufacturing Industry
Excellent communication skills
Adaptable to various field situations
Build strong rapport with internal and external stakeholders
Strong analytical & critical thinking skills
Software/operations delivery & organisation change management
Able to coach other Applications Engineers
Stakeholder (internal & external) management skills
Proficiency in MS office and basic SQL
Familiarity with C++ is an advantage but not a must
Confident to present & deliver information to a group of audiences
Ownership. Minimal supervision required, stays on top assignments
Ability to manage stress and maintain composure
Must be available to provide immediate remote or on-site support for urgent cases
Comfortable to wear full cleanroom suit when required
TRAVEL: Domestic travel as & when required to fulfil customers' requirement and also approximately 30% international travel across APAC regions to support demos and/or deployments and also for on-the-job training
EDUCATION: Bachelor of Science in Engineering, Physics, Chemistry, Computer Science or related disciplines
R24119740