FDC Applications Engineer (for Semicon Fabs) for APAC

ACEXCELLENT CONSULTING PTE. LTD.; Singapore; Sur place; SGD 70 000 - 100 000; Plein temps

Résumé du poste

ACEXCELLENT CONSULTING PTE. LTD. seeks an Applications Engineer to support and upgrade FDC software for semiconductor process equipment across APAC.

You will work autonomously to deploy solutions, train customers, and deliver data-driven recipes and analyses from tool sensors. You should have strong knowledge of semiconductor processes, good communication, and the ability to coach customers and field staff, with up to 30% international travel and on-site support as required.

Qualifications

• Bachelor’s degree in engineering, physics, chemistry, computer science or related field.
• Minimum 2 years in semiconductor manufacturing industry preferred.
• Excellent communication and interpersonal skills.
• Able to adapt to field circumstances and manage stakeholder relationships.
• Proficiency in MS Office and basic SQL; familiarity with C++ desirable.

Responsabilités

• Demonstrate, deploy, support & upgrade the company’s software on semiconductor process equipment.
• Create software recipes and data analyses of tool-based sensors for FDC.
• Provide oral and written feedback on applications work including troubleshooting, recipe development, and installation procedures.
• Identify new process areas where existing software adds value.
• Provide extensive training to customers on FDC system applications and monitoring.
• Convey capabilities of the software to potential customers; serve as Site Lead for clients.
• Support other software offerings of the company.

Connaissances

Semiconductor processes

Excellent communication

Analytical thinking

Stakeholder management

MS Office

SQL

C++

Presentation skills

Stress management

Remote/On-site support

Formation

Bachelor's degree in Engineering/Physics/Chemistry/CS

Outils

MS Office

SQL

C++

Description du poste

Job Overview

The company supports customers in semiconductor fabrication, vacuum technology, and other vital industrial applications with hardware, software, and data-driven solutions which improve process stability, yield, and efficiency in operation.

This role is responsible for assisting with advanced applications related to company's FDC. To offer technical assistance to field staff and clients. Possess an in-depth understanding of the processes and challenges that the solution is intended to solve.

To work autonomously and independently to devise and implement solutions with minimal supervision.

Job Description

• To demonstrate, deploy, support & upgrade the company's software on wide range of semiconductor process equipment.
• To create the company's software recipes and data analysis of tool based sensors (data), the company's and client's sensors for the purpose of FDC.
• To provide oral and written feedback on the applications work (which include troubleshooting, development of recipe and installation procedures to customers.
• To identify new process areas whereby the existing software can add value to customers
• To provide extensive training to customers' process owners on the application of the FDC system for monitoring and troubleshooting process issues, ensuring seamless integration and optimal utilization.
• To convey the capabilities of the software to potential customers
• To serve as the Site Lead for clients
• To support other offerings of software provided by the company

REQUIREMENT

• Sound knowledge of Semiconductor processes and OEM Tools
• Minimum 2 years work experience in the Semiconductor Manufacturing Industry
• Excellent communication skills
• Adaptable to various field situations
• Build strong rapport with internal and external customers
• Strong analytical & critical thinking skills
• Software/operations delivery & organisation change management
• Able to coach other Applications Engineers
• Stakeholder (internal & external) management skills
• Proficiency in MS office and basic SQL
• Familiarity with C++ is an advantage but not a must
• Confident to present & deliver information to group of audiences
• Ability to manage stress and maintain composure
• Must be available to provide immediate remote or on-site support for urgent cases
• Comfortable to wear full cleanroom suit when required

Travel:

Domestic travel as & when required to fulfil customers' requirement and also approximately 30% international travel across APAC regions to support demos and/or deployments and also for on-the-job training

EDUCATION

Bachelor of Science in Engineering, Physics, Chemistry, Computer Science or related disciplines