Falcon Technical Specialist

HP; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

HP in Singapore seeks a Falcon Technical Specialist to troubleshoot non-operational equipment, perform modifications as directed by test or manufacturing engineers, and repair, refurbish, assemble/disassemble and test various components.

You will maintain and optimize equipment daily, ensure a skilled workforce, interface with customers, and drive process improvements to standardize global operations.

Qualifications

• High School Diploma/GED required; 4–6 years related experience in equipment diagnosis, technical repair, blueprint reading, or related field.
• Experience with repair, refurbishing, assembly/disassembly, maintenance, troubleshooting and testing of equipment is preferred.

Responsibilities

• Performs repair, refurbishing, assembly/disassembly, operation, maintenance, troubleshooting and testing of various parts and equipment.
• Engages in troubleshooting to identify issues in non-operational equipment and executes modifications as instructed by engineers.
• Maintains and optimizes equipment daily to enhance functionality and prevent problems.
• Interfaces with internal and external customers on business and operational issues involving service commitments.
• Drives process improvements to standardize global processes and aligns work with strategy.

Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Education

High School Diploma or GED

Job description

Falcon Technical Specialist

Job Summary

This role is responsible for engaging in troubleshooting tasks to identify and resolve issues in non-operational equipment while executing equipment modifications as directed by test or manufacturing engineers. The role performs a wide range of functions related to repairing, refurbishing, assembly/disassembly, maintenance, troubleshooting, and testing of various equipment and components. The role plays a pivotal part in maintaining and optimizing equipment on a daily basis to ensure functionality and prevent issues.

Responsibilities

• Performs functions associated with repairing, refurbishing, assembly/disassembly, operation, maintenance, troubleshooting, and testing of various parts and equipment.
• Engages in troubleshooting tasks to identify issues in non-operational equipment and executes equipment modifications as instructed by test or manufacturing engineers.
• Maintains and optimizes equipment on a daily basis to enhance functionality and prevent problems.
• Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements.
• Conducts repairs and maintenance activities related to manufacturing and assembly processes.
• Interfaces with internal and external customers on business and operational issues involving the organization’s service commitments.
• Aligns individual work with strategy, collaborates with teams to enhance operations and implements process improvements to standardize processes globally.
• Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
• Completes process-oriented assignments, shares technical information, and supports department-level operational plans.
• Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in equipment diagnosis, technical repair, blueprint reading, or a related field.

Preferred Certifications

NA

Knowledge & Skills

• Automotive Services
• Batteries
• Brakes
• Carpentry
• Changing Oil
• Electrical Systems
• Equipment Repair
• Exhaust Systems
• Hand Tools
• HVAC
• Hydraulics
• Machinery
• Mechanics
• Painting
• Plumbing
• Power Tool Operation
• Preventive Maintenance
• Programmable Logic Controllers
• Tire Maintenance
• Transmission

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Job -

Technical

Schedule -

Full time

Shift -

No shift premium (Singapore)

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”