Facility Manager

Cushman & Wakefield; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Cushman & Wakefield is seeking a Facility Manager in Singapore to lead the facilities organization at a campus or set of buildings. You will implement policies, programs, and services to ensure well-managed, well-maintained environments that meet tenant expectations and safety standards.

You will coordinate FMEs, technicians, subcontractors, and service partners, manage maintenance and improvements, and communicate with Employer representatives to drive service quality and performance metrics.

Qualifications

• Experience leading facilities management (IFM) delivery and operations.
• Ability to coordinate vendors, technicians, and safety compliance.
• Strong communication with stakeholders and client representatives.

Responsibilities

• Lead IFM delivery across assigned schools or clusters.
• Coordinate and control technicians, subcontractors, and service partners.
• Oversee preventive, corrective, and improvement maintenance works.
• Manage emergencies, breakdowns, and service recovery to minimise disruption.
• Monitor KPIs, fault trends, and customer satisfaction; escalate issues as needed.

Job description

Job Title Facility Manager

Job Description Summary

The purpose of this position is to provide leadership and management for the facilities organization at a specific location, set of buildings, or campus environment. The Facilities Manager is charged with the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. An emphasis of this role is placed on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client’s goals and objectives. This position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.

Job Description

Lead IFM delivery across assigned schools or clusters, ensuring all works and services are delivered professionally, effectively, efficiently and in accordance with contract requirements. Assist the Senior Facilities Manager / Operations Director in managing the portfolio and deputise where required during absence, escalation or peak operational periods. Organise, coordinate and control FMEs, technicians, subcontractors, service partners and Employer-appointed contractors to ensure smooth day-to-day operations and timely closure of works. Manage emergency repairs, ad-hoc repairs, breakdowns, troubleshooting, service recovery and technical attendance to minimise disruption to school operations. Oversee preventive maintenance, scheduled maintenance, corrective maintenance, improvement works and site inspections, ensuring works meet service standards, safety requirements and quality benchmarks. Serve as the key front-line liaison with Employer Representatives and school stakeholders, managing communications, expectations, feedback, complaints and follow-up actions professionally. Plan and programme works and services with the Project Manager, Quantity Surveyor, FMEs, technicians and subcontractors, including schedule planning, site coordination and implementation of improvement works. Oversee permit-to-work controls, risk assessment submissions, safety compliance, subcontractor work methods and site checks to ensure works are carried out safely and properly documented. Consolidate technical reports, findings, incident reports, site records, maintenance updates and monthly performance inputs for management and client reporting. Monitor KPIs, response and closure timelines, fault trends, recurring issues, subcontractor performance and customer satisfaction, escalating systemic issues and driving corrective actions where required.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield

Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com