Facilities & Workplace Experience Coordinator

JOB NEST EA PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

JOB NEST EA PTE. LTD. is seeking a Facilities Customer Service Officer at Buona Vista, Singapore. The role handles employee facility-related requests and supports daily facilities operations in a professional environment.

The candidate should have a Diploma in Management, be proficient in Microsoft Office, and possess strong organizational and communication skills. Working hours are 8:30am–6:00pm, Monday to Friday, with reception coverage during two intervals.

Qualifications

• Minimum Diploma in Management or related field.
• Prior experience in a related role is advantageous.
• Proficient in Microsoft Office and comfortable using computer systems.

Responsibilities

• Act as the main point of contact for employee facility-related requests.
• Support the Facilities / Workplace Experience team in managing daily facilities operations.
• Manage work orders through Corrigo and assign requests to appropriate teams (Handyman, AV, Cleaning, BMS).
• Respond to facility requests via Microsoft Teams and email.
• Follow up with relevant teams to ensure requests are completed on time.
• Coordinate and update training room setup requirements.
• Maintain and update meeting room booking schedules.
• Manage Mobile TV setup requests and ensure equipment is scheduled and available.
• Provide reception coverage from 12:30pm–1:30pm and 5:30pm–6:00pm.
• Support other facilities and workplace-related tasks as assigned.

Skills

Customer service

Time management

Communication

Teamwork

Multitasking

Education

Diploma in Management

Tools

Corrigo

Microsoft Teams

MS Office

Job description

JOB NEST EA PTE. LTD. is seeking a Facilities Customer Service Officer at Buona Vista, Singapore. The role handles employee facility-related requests and supports daily facilities operations in a professional environment.

The candidate should have a Diploma in Management, be proficient in Microsoft Office, and possess strong organizational and communication skills. Working hours are 8:30am–6:00pm, Monday to Friday, with reception coverage during two intervals.