Facilities & Tenant Experience Coordinator

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

C&W Services (S) PTE. LTD. in Singapore is seeking a Facilities Coordinator to manage tenancy, rectification works, inspections, and coordination with contractors. The role involves updating clients, preparing reports, and maintaining system records.

The position also covers inspections for cleanliness, soft services, air-conditioning programming, access control, and tenancy documentation. Availability for half-day Saturdays is required.

Qualifications

• Prior relevant experience in Building, Technical or Facilities Management.
• Able to commit half day work on alternate Saturdays.

Responsibilities

• Issuing quotation to the client on rectification/repairing works within tenant units and minor building rectifications.
• Following up with contractors on quotations, pricing and time coordination on rectifications works.
• Updating the client on work completions including updates to the system.
• Conduct daily inspections on general cleanliness of the premises and ensure the cleaning team attend to the findings.
• Conduct inspection and assistance on soft services (Pest control, Cleaning & Landscape).
• Respond to tenants' emails on issues related to complaints/ feedback, renovation/fit-out guidelines as well as permit to work.
• Sending circular emails to tenants on notices & announcements.
• Liaising with the client/ cluster officers on tenancy related matters for all blocks and providing relevant updates.
• Preparation of reports as requested by the client and C&W.
• Updating of tenancy records & tenant contact list.
• Programming & adjusting air-con for the building.
• Access card programming.
• Familiar with fire protection system - isolation, resetting, etc.
• Conducting vacant unit inspection on site and preparing reports including occupancy rate report and submitting to the client monthly.
• Preparing various tenancy documents including Key Collection/Key Return/Pre-Termination Inspection and submitting to the client & tenants.
• Conducting and attending unit handovers & takeovers with incoming or outgoing tenants.
• Attending to pre termination inspections of units and advice tenants on the reinstatement guidelines following the client requirements.
• Assist and follow up with termination of units and reinstatement works.
• Ensuring all reinstatement and renovation works in units are done in accordance with tenancy agreement and contract requirements.
• Assisting with tenants viewing units (e.g. locking and unlocking of unit)
• Any other tasks may be assigned.

Skills

Facilities Management

Contractor Coordination

Tenant Liaison

AC Programming

Job description

C&W Services (S) PTE. LTD. in Singapore is seeking a Facilities Coordinator to manage tenancy, rectification works, inspections, and coordination with contractors. The role involves updating clients, preparing reports, and maintaining system records.

The position also covers inspections for cleanliness, soft services, air-conditioning programming, access control, and tenancy documentation. Availability for half-day Saturdays is required.