Facilities Operations Lead - Safety, Reliability & Excellence

VANGUARD FACILITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

VANGUARD FACILITY MANAGEMENT PTE. LTD. in Singapore is seeking an experienced Facilities Manager to oversee daily FM operations, ensuring safety, compliance, and high service quality.

You will lead teams, coordinate with stakeholders, and drive continuous improvement across assigned sites. The role requires at least 5 years in FM with supervisory experience; familiarity with CMMS/CAFM and building services.

Qualifications

• Degree in Facilities Management, Engineering, Built Environment, or related discipline.
• Minimum 5 years relevant FM experience with supervisory responsibilities.
• Experience in IFM operations, institutional, commercial, or government facilities preferred.
• Good technical knowledge of building services and M&E systems.
• Strong coordination and stakeholder management skills demonstrated through cross-functional collaboration.
• Good problem-solving and operational planning abilities applied to facility management challenges.
• Familiarity with CMMS/CAFM systems and Microsoft Office applications for efficient maintenance management.

Responsibilities

• Manage and oversee day-to-day facilities operations and maintenance across sites to ensure operational continuity.
• Plan, coordinate, and monitor preventive, corrective, cyclical, and ad-hoc maintenance works to maintain system reliability.
• Conduct routine inspections to verify service quality, safety compliance, and readiness of M&E systems and building services.
• Monitor fault rectification, incident response, and service recovery to meet KPI timelines and minimize downtime.
• Ensure proper execution of maintenance schedules and operational programmes to uphold facility standards.
• Act as the primary operational contact point for clients and Employer Representatives, addressing feedback and operational issues promptly.
• Attend site meetings, operational reviews, and coordination meetings to align stakeholders and resolve issues.
• Coordinate with authorities, consultants, contractors, and service providers on operational matters to ensure compliance and service quality.
• Maintain strong client relationships to ensure high customer satisfaction and service excellence.
• Supervise FM Executives, technicians, subcontractors, and specialist vendors to ensure effective team performance.
• Monitor contractor performance, work quality, safety compliance, and service standards to uphold contractual obligations.
• Review work permits, risk assessments, method statements, and maintenance reports to ensure safe and compliant operations.
• Ensure vendors comply with contractual obligations, SOPs, and statutory requirements to mitigate risks.
• Prepare operational reports, maintenance updates, KPI reports, incident reports, and service records for management review.
• Monitor work orders, quotations, procurement requests, and maintenance records to support operational transparency.
• Maintain proper documentation and timely updates in the Computerised FM System to ensure accurate records.
• Track operational trends and recommend corrective or preventive actions to improve facility performance.
• Support operational improvement initiatives, digitalisation, and productivity enhancement programmes to drive efficiency.
• Assist in planning and implementation of improvement works and upgrading projects to enhance facility capabilities.
• Ensure compliance with workplace safety, fire safety, environmental, and statutory regulations to maintain a safe environment.
• Support sustainability and energy-saving initiatives to promote environmental responsibility.

Skills

Facilities management

Stakeholder management

Coordination

Problem solving

Operational planning

Team leadership

Digitalisation

Education

Degree in Facilities Management

Tools

CMMS/CAFM systems

Microsoft Office

Job description

VANGUARD FACILITY MANAGEMENT PTE. LTD. in Singapore is seeking an experienced Facilities Manager to oversee daily FM operations, ensuring safety, compliance, and high service quality.

You will lead teams, coordinate with stakeholders, and drive continuous improvement across assigned sites. The role requires at least 5 years in FM with supervisory experience; familiarity with CMMS/CAFM and building services.