Facilities Operations & Admin Specialist

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Cushman & Wakefield Singapore is seeking an experienced Administrative Coordinator to support facilities operations and client deliverables. You will manage work orders, billing, reporting, and documentation while coordinating with operations teams and vendors.

The role emphasizes accuracy, SLA compliance, customer service, and proactive problem solving, with opportunities to develop and progress within a global real estate services leader.

Qualifications

• Minimum 2 years of administrative experience, preferably in Facilities Management or related fields.
• Experience in billing, quotations, customer service, and operations administration.
• Knowledge of CMMS/FM systems such as Maintegra, FIMS, ESS is advantageous.

Responsibilities

• Manage and maintain work orders, service records, and maintenance data within Maintegra and FIMS systems.
• Prepare, process, and track ad hoc quotations with operations teams, vendors, and clients.
• Handle ESS billing administration, including verification of completed works and invoice processing.
• Serve as the primary contact for customer feedback and escalations, coordinating with stakeholders.
• Provide operational and administrative support through documentation management, reporting, and audits.

Skills

Administrative experience

Billing experience

Customer service

Operations administration

Tools

Maintegra

FIMS

ESS

Job description

Cushman & Wakefield Singapore is seeking an experienced Administrative Coordinator to support facilities operations and client deliverables. You will manage work orders, billing, reporting, and documentation while coordinating with operations teams and vendors.

The role emphasizes accuracy, SLA compliance, customer service, and proactive problem solving, with opportunities to develop and progress within a global real estate services leader.