Facilities Maintenance Officer

WELLSPRING FACILITY MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

WELLSPRING FACILITY MANAGEMENT PTE. LTD. seeks a hands-on Facilities Supervisor to oversee daily housekeeping and maintenance tasks, ensuring service standards align with contract terms. You will lead and train staff, monitor quality, and coordinate with clients to resolve issues efficiently.

Ideal candidates possess a Diploma with relevant experience, strong leadership, and the ability to thrive in a fast-paced environment while maintaining safety and quality compliance.

Qualifications

• Diploma or higher with 2 years of relevant experience in housekeeping or facilities management.
• Ability to lead and train staff to achieve performance targets.
• Experience working in diverse, multicultural teams is preferred.

Responsibilities

• Supervise and coordinate daily activities to ensure prompt service delivery.
• Lead and supervise staff to maintain service standards per contract and company expectations.
• Prepare and maintain records for quality control, cost management, and personnel performance.
• Conduct site inspections and address issues promptly.
• Build positive relationships with clients and staff.
• Ensure adherence to Quality, Environmental, Health & Safety standards.

Skills

Leadership

Staff training

Problem solving

Communication

Multitasking

Bilingual

PC literacy

Interpersonal skills

Education

Diploma

Job description

Job Description

• Supervise and coordinate daily activities to ensure prompt and efficient service delivery to users at all times.
• Lead and supervise staff to maintain service standards in line with contract terms and company expectations.
• Manage and train staff to ensure consistent, high-quality performance.
• Prepare and maintain accurate records for quality control, cost management, and personnel performance, in line with best management practices.
• Ensure the timely completion of all scheduled tasks according to required standards.
• Conduct regular site inspections and address any issues promptly.
• Build and maintain positive relationships with clients and staff in accordance with company policies.
• Ensure staff adherence to Quality, Environmental, Health & Safety standards while performing duties.
• Monitor compliance with legal requirements as well as company procedures and systems.
• Prepare operational performance reports and provide actionable recommendations for improvement.
• Attend customer feedback and resolve service-related issues efficiently and professionally.
• Take a hands-on approach in performing the duties outlined in the contract scope as required.
• Support the drive of recruitment initiatives to attract and hire good talent.
• Perform any other duties and responsibilities as assigned by the management from time to time.

Job Requirements

• Willing to be hands-on and actively participate in housekeeping, cleaning, and facility maintenance tasks to ensure service standards are consistently maintained.
• Strong leadership skills, capableofeffectively training, guiding, and coaching staff to achieve performance excellence.
• Ability to work efficiently under pressure and thrive in a fast-paced, dynamic environment.
• Strong multitasking abilities with a creative, solution-oriented approach to problem-solving.
• Minimum of a Diploma,2 years of relevant experience in housekeeping; however candidates with substantial relevant experience may also be considered,regardless of formal qualifications.
• Bilingual proficiency is preferred, along with experience working in a diverse,multicultural workforce.
• PC literate with strong written and verbal communication skills to effectively interact with staff and clients.
• Good interpersonal skills to get along well with users and staff at all levels