Admin Assistant (Hotel Housekeeping)

UE Park Avenue International; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

UE Park Avenue International in Singapore is seeking a housekeeping supervisor to oversee task allocation and room assignments for the team, ensuring smooth operations and guest satisfaction.

The role requires basic knowledge of housekeeping services, strong communication, and leadership to manage inquiries from team members and vendors. A 5-day work week is expected, with emphasis on safety and regulatory compliance.

Qualifications

• Minimum "O" level with related experience in Facilities Management / Cleaning industry.
• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors.
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

Responsibilities

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team
• Conduct maintenance checks on housekeeping equipment and machines
• Record and safekeep lost and found items
• Conduct inventory count on housekeeping supplies and equipment
• Coordinate and monitor follow-up on guest requests
• Handle guests' concerns and feedback
• Monitor compliance with hygiene and workplace safety requirements
• Report safety hazards and security threats per guidelines
• Consolidate budget reports for the department
• Maintain housekeeping records and generate reports for the department
• Coordinate meetings for the department

Skills

Interpersonal skills

Communication

Leadership

Education

O level

Tools

Microsoft Office

Job description

Responsibilities:

• Assist in the assignment of housekeeping tasks and rooms to the housekeeping team

• Conduct maintenance checks on housekeeping equipment and machines

• Record and perform safekeeping of lost and found items

• Conduct inventory count on housekeeping supplies and equipment

• Coordinate and monitor follow-up on guest requests

• Handle guests' concerns and feedback

• Assist to monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health

• Report safety hazards and security threats in accordance with organisational guidelines

• Consolidate budget reports for the department

• Maintain housekeeping records and generate reports for the department

• Coordinate meetings for the department

Requirements:

• Minimum "O" level with related experience in Facilities Management / Cleaning industry

• Possess basic knowledge of housekeeping services, waste management or pest control

• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors

• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports

• 5 day work-week