Housekeeping Supervisor

Hotel Grand Pacific; Singapore; On-site; SGD 38,000 - 63,000; Full time

Job summary

Hotel Grand Pacific in Singapore seeks a hands-on Housekeeping Supervisor to coordinate room and public area cleaning, inspect standards, and ensure SOP compliance. You will plan resources, assign shifts, and supervise performance to deliver guest satisfaction.

The role requires at least 2 years of supervisory housekeeping experience, strong communication and leadership skills, and the ability to work rotating shifts, including weekends and public holidays.

Qualifications

• 2+ years of supervisory housekeeping experience.
• Ability to perform rotating shifts, including weekends and public holidays.
• Excellent communication, interpersonal and leadership skills.
• Strong attention to detail and observation.

Responsibilities

• Coordinate maintenance of rooms, public areas and housekeeping equipment.
• Inspect rooms and public areas to ensure cleanliness per hotel standards.
• Maintain inventory of housekeeping supplies and equipment.
• Monitor room turnover for housekeeping efficiency.
• Organize shift activities and allocate work assignments.
• Supervise performance to ensure SOP compliance.

Skills

Supervisory experience

Shift management

Communication skills

Team leadership

Detail orientation

Job description

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests' concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage