Facilities Executive (11-month contract), OCIS

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

Singapore Management University seeks a qualified professional to oversee soft services operations on campus, including housekeeping, landscaping, pest control, and waste management. You will coordinate with service vendors to maintain high-quality standards and compliance.

The role requires 3–5 years in a similar ops position, strong communication, and proficiency in MS Office. A hands-on, proactive mindset is essential for rapid problem solving in a fast-paced university environment.

Qualifications

• Diploma or degree in Environmental Services, Building/Estate/Facilities Management or related field.
• 3–5 years of experience in a similar operational role.
• Certifications in Cleaning, Waste Management, Horticulture/Arboriculture or Pest Control are an advantage.
• Familiarity with operations and vendor management.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee day-to-day operations of soft services contracts (housekeeping, landscape, pest control, waste management, events setup).
• Address service issues promptly to ensure a clean, safe campus.
• Conduct monthly vendor inspections to evaluate performance.
• Identify defects and monitor partner performance for quality standards.
• Assist in implementing contract specs, policies, and improvement initiatives.
• Handle documentation, filing, and purchase requests.

Skills

Vendor management

MS Office

Communication

Interpersonal skills

Problem solving

Education

Diploma / Degree Environmental Services, Building / Estate / Facilities Management, Services

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage and oversee day-to-day operations of soft services contracts such as housekeeping (cleaning), landscape, pest control, waste management & events set-up, etc.
• Address services related issues promptly and efficiently, ensuring a clean and safe campus environment.
• Conduct scheduled joint inspection with service vendors to evaluate monthly performance.
• Identify defects and shortcomings to keep track of service partners performance to deliver high-quality service standards in compliance with the contract requirements and statutory obligations.
• Assist to implement and review contract requirement specifications, policies, procedures and work instructions as well as participate in quality improvement projects.
• Perform administrative tasks such as documentation, filing, raising purchase requests, service report/goods receipt, etc.
• Housekeeping / Cleaning and Logistics Services: Monitor and ensure cleaning standards across campus facilities are maintained. Coordinate with service vendor for routine and ad hoc requirements.
• Landscape Maintenance: Monitor and ensure horticulture and arboriculture maintenance standards across campus facilities are maintained.
• Pest Control: Address pest-related issues promptly and efficiently, ensuring a clean and safe campus environment.
• Waste Disposal Management: Assist to implement sustainable waste management practices and ensure compliance with environmental guidelines.
• Assists in works relating to FMS during emergencies e.g. infectious disease outbreak, major system/facilities breakdown etc.

QUALIFICATIONS

• Diploma / Degree Environmental Services, Building / Estate / Facilities Management, Services or related field with 3 to 5 years of experience in similar operational role.
• Relevant certification in Cleaning, Waste Management, Horticulture or Arboriculture and Pest Control is an advantage.
• Familiarity with operations and vendor management.
• Ability to communicate well to act as liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.
• Proficient in Microsoft Office applications.
• Positive attitude "Hands-on" person, responsible, proactive, takes initiative and able to work. independently.
• Strong administration, co-ordination, problem solving, interpersonal skills.
• Able to work in fast paced environment.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University