Facilities Executive (11-month contract), OCIS

Singapore Management University; Singapore; On-site; SGD 48,000 - 75,000; Full time

Job summary

Singapore Management University invites applications for a facilities operations role within the Office of Campus Infrastructure and Services (OCIS). You will manage soft services contracts, ensuring a clean, safe campus and coordinating with vendors to meet performance standards.

The role requires 3–5 years in a related field, with a Diploma/ Degree in Environmental Services or a related area, and strong administration skills. The position is based on campus.

Qualifications

• Diploma / Degree in Environmental Services, Building / Estate / Facilities Management, Services or related field with 3 to 5 years of experience in similar operational role.
• Familiarity with operations and vendor management.
• Relevant certification in Cleaning, Waste Management, Horticulture or Arboriculture and Pest Control is an advantage.
• Able to communicate well with stakeholders such as faculty and admin staff from other departments and divisions.
• Strong administration and coordination skills.

Responsibilities

• Manage and oversee day-to-day operations of soft services contracts such as housekeeping, landscape, pest control, waste management & events set-up.
• Address services related issues promptly, ensuring a safe campus environment.
• Conduct scheduled joint inspections with service vendors to evaluate monthly performance.
• Identify defects and shortcomings to monitor service partner performance and ensure quality standards.
• Assist in implementing and reviewing contract specifications, policies, procedures and work instructions; participate in quality improvement projects.
• Perform administrative tasks such as documentation, filing, raising purchase requests, service reports, and goods receipt.
• Housekeeping / Cleaning and Logistics: monitor cleaning standards; coordinate with vendors for routine and ad hoc requirements.
• Landscape Maintenance: monitor horticulture and arboriculture maintenance standards across facilities.
• Pest Control: address pest-related issues promptly; ensure clean and safe campus environment.
• Waste Disposal Management: assist in sustainable waste management per environmental guidelines.
• Assists in works relating to FMS during emergencies (e.g., outbreaks, major system/facilities breakdown).

Skills

Vendor management

Stakeholder communication

Problem solving

Independent work

Administration

Education

Environmental/Facilities management degree

Tools

Microsoft Office

Job description

About Us

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• This position is for Office of Campus Infrastructure and Services (OCIS).
• Manage and oversee day-to-day operations of soft services contracts such as housekeeping (cleaning), landscape, pest control, waste management & events set-up, etc.
• Address services related issues promptly and efficiently, ensuring a clean and safe campus environment.
• Conduct scheduled joint inspection with service vendors to evaluate monthly performance.
• Identify defects and shortcomings to keep track of service partners performance to deliver high-quality service standards in compliance with the contract requirements and statutory obligations.
• Assist to implement and review contract requirement specifications, policies, procedures and work instructions as well as participate in quality improvement projects.
• Perform administrative tasks such as documentation, filing, raising purchase requests, service report/goods receipt, etc.
• Housekeeping / Cleaning and Logistics Services: Monitor and ensure cleaning standards across campus facilities are maintained. Coordinate with service vendor for routine and ad hoc requirements.
• Landscape Maintenance: Monitor and ensure horticulture and arboriculture maintenance standards across campus facilities are maintained.
• Pest Control: Address pest-related issues promptly and efficiently, ensuring a clean and safe campus environment.
• Waste Disposal Management: Assist to implement sustainable waste management practices and ensure compliance with environmental guidelines.
• Assists in works relating to FMS during emergencies e.g. infectious disease outbreak, major system/facilities breakdown etc.

Qualifications

• Diploma / Degree Environmental Services, Building / Estate / Facilities Management, Services or related field with 3 to 5 years of experience in similar operational role.
• Relevant certification in Cleaning, Waste Management, Horticulture or Arboriculture and Pest Control is an advantage.
• Familiarity with operations and vendor management.
• Ability to communicate well to act as liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.
• Proficient in Microsoft Office applications 
• Positive attitude "Hands-on" person, responsible, proactive, takes initiative and able to work. independently.
• Strong administration, co-ordination, problem solving, interpersonal skills.
• Able to work in fast paced environment.

Other Information

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.