F&B Training & Standards Coach

CROWNE PLAZA CHANGI AIRPORT; Singapore; On-site; SGD 45,000 - 65,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Excellent training program

Job summary

IHG Hotels & Resorts Crowne Plaza Changi Airport is seeking an experienced F&B Trainer to lead training and development for the F&B team. You will identify training needs, design content, and implement modules to raise service standards.

Collaborating with the Quality & Training Manager and F&B leaders, you will ensure brand standards are followed, maintain training records, and support HR in development activities for a dynamic hotel environment.

Qualifications

• Diploma is required.
• At least 3 years of supervisory experience including management duties.
• Strong knowledge of F&B competencies across Restaurant, Bars and Banquets.

Responsibilities

• Identify training needs for the F&B department.
• Develop training contents and implement training modules for the team.
• Deliver valuable training sessions to uplift skills and results.
• Conduct classroom and on-the-job training sessions.
• Maintain training records and SOPs; cascade changes when required.
• Collaborate with HR to drive training and development activities.

Skills

Training

F&B knowledge

People management

Education

Diploma

Job description

IHG Hotels & Resorts Crowne Plaza Changi Airport is seeking an experienced F&B Trainer to lead training and development for the F&B team. You will identify training needs, design content, and implement modules to raise service standards.

Collaborating with the Quality & Training Manager and F&B leaders, you will ensure brand standards are followed, maintain training records, and support HR in development activities for a dynamic hotel environment.