F&B Trainer

CROWNE PLAZA CHANGI AIRPORT; Singapore; On-site; SGD 45,000 - 65,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Excellent training program

Job summary

IHG Hotels & Resorts Crowne Plaza Changi Airport is seeking an experienced F&B Trainer to lead training and development for the F&B team. You will identify training needs, design content, and implement modules to raise service standards.

Collaborating with the Quality & Training Manager and F&B leaders, you will ensure brand standards are followed, maintain training records, and support HR in development activities for a dynamic hotel environment.

Qualifications

• Diploma is required.
• At least 3 years of supervisory experience including management duties.
• Strong knowledge of F&B competencies across Restaurant, Bars and Banquets.

Responsibilities

• Identify training needs for the F&B department.
• Develop training contents and implement training modules for the team.
• Deliver valuable training sessions to uplift skills and results.
• Conduct classroom and on-the-job training sessions.
• Maintain training records and SOPs; cascade changes when required.
• Collaborate with HR to drive training and development activities.

Skills

Training

F&B knowledge

People management

Education

Diploma

Job description

As F&B Trainer, you’ll manage all training and development activities for the Food & Beverages department. You will be in charge of identifying training needs, developing training contents and implementing the training modules for your team. You will incorporate valueable training sessions to uplift the skills of the team in order to deliver great results for the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Identifying training needs of the F&B department
• Working closely with Quality & Training Manager and F&B Leaders to incorporate key training modules for the team
• Understanding IHG Brand Standards to impart the information to the team for compliance and ensuring the brand standards for the department is being implemented correctly
• Conducts classroom, On the Job Training
• Maintains training records
• Develops Standard Operating Procedures and cascade changes to SOPs when required.
• Works closely with HR team to drive training and development activities for the hotel

What we need from you

• A minimum qualification in Diploma
• At least 3 years of experience in the a supervisory level, including management experience
• Strong knowledge of F&B competencies in all aspects of F&B - Restaurant, Bars, Banquets

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.