F&b Supervisor

GTT MANPOWER PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

GTT MANPOWER PRIVATE LIMITED is seeking an F&B Supervisor to lead front-of-house operations in Singapore. You will greet guests, handle special requests, resolve complaints, and coordinate with kitchen, bar, and service teams to ensure timely service and high standards.

Strong leadership, hands-on experience in F&B, and the ability to train and motivate staff while upholding brand and hygiene standards are essential. Weekend shifts are required.

Qualifications

• Hands-on experience in F&B operations or supervisory roles.
• Strong leadership and staff training skills.
• Ability to manage complaints and maintain service quality.

Responsibilities

• Greet guests and handle special requests to boost satisfaction
• Resolve complaints promptly to maintain quality
• Train and motivate service staff to meet standards
• Coordinate kitchen, bar and service for timely food delivery
• Monitor stock of food, beverages, and cutlery
• Assist with reporting and billing for ops admin
• Work shifts including weekends and holidays

Skills

People leadership

Customer service

Operational coordination

Communication under pressure

Job description

F&B Supervisor

Job Summary

Deliver exceptional guest experiences by greeting guests, managing special requests, and resolving complaints promptly. Lead and motivate service staff to uphold brand and hygiene standards. Coordinate operations between kitchen, bar, and service teams to ensure timely food delivery. Monitor inventory and assist with administrative tasks to support smooth F&B operations.

Responsibilities

• Greet guests warmly and handle special requests to enhance customer satisfaction
• Resolve customer complaints promptly and professionally to maintain service quality
• Train, coach, and motivate service staff to uphold brand standards and hygiene compliance
• Coordinate communication between kitchen, bar, and service teams to ensure smooth and timely food delivery
• Monitor stock levels of food, beverages, and cutlery to maintain adequate inventory
• Assist with reporting and billing accuracy to support operational administration
• Adapt to shift work schedules including weekends and public holidays to ensure continuous service coverage

Preferred competencies and qualifications

• Hands-on experience in F&B operations or supervisory roles
• Strong leadership demonstrated by training and motivating teams in a fast-paced environment
• Active problem-solving skills applied to resolve operational and customer service issues
• Effective communication skills under pressure to coordinate teams and manage customer interactions