f&b supervisor

YAGA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

YAGA SOLUTIONS PTE. LTD. is seeking a Restaurant Supervisor to lead and train staff, manage schedules, and uphold hygiene and safety standards in a busy Singapore venue.

The role requires strong management, organization, and exceptional customer service skills to ensure outstanding dining experiences.

Qualifications

• Proven experience working as a supervisor in the hospitality industry.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods.
• Strong management and organizational skills.
• Excellent communication and customer service skills.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the kitchen to ensure hygiene and sanitation standards.
• Overseeing food preparation, presentation and storage for health compliance.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring adequate stock of food and essentials.
• Monitoring cash flow and settling outstanding bills.
• Reviewing customer surveys to improve service quality.
• Resolving customer complaints in a professional manner.

Job description

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.


• Managing restaurant staff's work schedules.


• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.


• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.


• Checking in on dining customers to enquire about food quality and service.


• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.


• Monitoring the restaurant's cash flow and settling outstanding bills.


• Reviewing customer surveys to develop and implement ways to improve customer service.


• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• Proven experience working as a supervisor in the hospitality industry.


• The ability to work in a fast-paced environment.


• The ability to stand for extended periods.


• Strong management skills.


• Excellent organizational skills.


• Effective communication skills.


• Exceptional customer service skills.