F&B Service & Ops Manager

JOYOUS CIRCLE ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

JOYOUS CIRCLE ENTERTAINMENT PTE. LTD. is seeking a seasoned food and beverage supervisor to oversee daily dining operations.

You will ensure top service standards, monitor inventory costs, and uphold strict food safety regulations while maintaining excellent guest relations. You will lead and train staff, manage rosters, coordinate with suppliers, and control food costs. The role requires flexibility to work split shifts, weekends, and public holidays in a fast-paced restaurant, cafe, or hotel

Qualifications

• Minimum of 2 years of operational experience in a fast-paced restaurant, cafe, or hotel F&B environment.
• Flexible schedule required, including weekends and public holidays.

Responsibilities

• Supervise floor operations: Oversee daily setup, service, and closing procedures to maintain high hospitality standards.
• Lead and train staff: Manage rosters, briefing sessions, and train service staff on product knowledge, upselling, and customer service.
• Manage inventory & procurement: Monitor stock levels of beverages, dry goods, and equipment; coordinate with suppliers and manage food cost percentages.
• Resolve guest feedback: Handle customer complaints with diplomacy, ensuring swift recovery and high repeat clientele.

Skills

Guest relations

Operational management

Staff training

Cost control

Tools

POS systems

Inventory software

Scheduling tools

Job description

JOYOUS CIRCLE ENTERTAINMENT PTE. LTD. is seeking a seasoned food and beverage supervisor to oversee daily dining operations.

You will ensure top service standards, monitor inventory costs, and uphold strict food safety regulations while maintaining excellent guest relations. You will lead and train staff, manage rosters, coordinate with suppliers, and control food costs. The role requires flexibility to work split shifts, weekends, and public holidays in a fast-paced restaurant, cafe, or hotel