F&B Service Leader: Elevate Guest Experience

Accor Asia Corporate Offices; Singapore; On-site; SGD 42,000 - 62,000; Full time

Benefits offered by this job

Duty meals

Colleagues discount

Medical benefits

Insurance coverage

Career development

Job summary

Raffles Hotel Singapore is seeking a Food and Beverage Service Executive to lead the restaurant team and uphold the highest standards of guest service during dining experiences. The role emphasizes proactive leadership, attentive guest care, and collaboration with management to achieve financial targets.

You will supervise daily operations, train staff, upsell offerings, and ensure smooth service while maintaining grooming and safety standards.

Qualifications

• Must have hospitality education and related training.
• Experience in international cuisine restaurant is preferred.
• Strong guest-service mindset and team leadership abilities.

Responsibilities

• Supervises a restaurant service team and ensures high-quality guest experience.
• Oversees daily operations to meet financial targets and service standards.
• Upsells and promotes food & beverage offerings to guests.
• Maintains grooming, hygiene, and safety standards across the service area.
• Provides leadership and training to staff to deliver consistent service.

Skills

Guest service

Team leadership

Interpersonal skills

Communication skills

Education

Certificate or diploma in hospitality or related field

Tools

Microsoft Office

Job description

Raffles Hotel Singapore is seeking a Food and Beverage Service Executive to lead the restaurant team and uphold the highest standards of guest service during dining experiences. The role emphasizes proactive leadership, attentive guest care, and collaboration with management to achieve financial targets.

You will supervise daily operations, train staff, upsell offerings, and ensure smooth service while maintaining grooming and safety standards.