F&B Senior Captain - Spago

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Marina Bay Sands is seeking a Restaurant Supervisor to lead and support guest service across our dining outlets. You will work with a team to ensure flawless service, supervise servers, and uphold hygiene standards while coordinating seating and guest requests.

The role requires at least one year in a supervisory restaurant role, secondary education with O levels, and food safety certification. Candidates should be hardworking, team players, and capable of lifting heavy loads and working

Qualifications

• Minimum secondary education with O Level passes; Diploma in any field is an advantage.
• At least 1 year supervisory experience in a formal restaurant.
• Food hygiene and safety certification required.
• Leadership training programs preferred.
• Hardworking, motivated, team player and passionate about food and service.
• Able to lift heavy loads and work rotating shifts, weekends & public holidays.

Responsibilities

• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Direct guests to their seats and assign the appropriate seating for guests.
• Handle and resolve any concerns and questions from guests.
• Supervise and train the servers to ensure excellent service is provided every time and service is delivered to the usual prescribed standards in the restaurants.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Skills

Guest service excellence

Team supervision

Upselling

Food safety awareness

Hardworking & motivated

Education

Secondary with O Level

Diploma (advantage)

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Direct guests to their seats and assign the appropriate seating for guests.
• Handle and resolve any concerns and questions from guests.
• Supervise and train the servers to ensure excellent service is provided every time and service is delivered to the usual prescribed standards in the restaurants.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

• Education & Certification: Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage.
• Experience: Minimum 1 year experience at a supervisory level in a formal restaurant; experience in a fine-dining restaurant essential.
• Experience: Possess food hygiene and safety certification; candidates with prior exposure to leadership training programs preferred.
• Other Prerequisities: Hardworking, motivated, serious, team player and passionate about food and service.
• Other Prerequisities: Able to lift heavy loads for long periods without assistance.
• Other Prerequisities: Able to work on rotating shifts, weekends & public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.