F&B Service Attendant - The Club

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Marina Bay Sands is seeking a Guest Service Associate to join our Food & Beverage team in Singapore. You will take orders, serve guests, and provide friendly, attentive service to create a memorable dining experience.

Requirements: at least 1 year in guest service within hospitality; ability to upsell and manage reservations; maintain a neat, professional appearance; willing to work shifts, weekends and public holidays.

Training on menu knowledge and hygiene standards is provided.

Qualifications

• Minimum 1 year in guest service / guest contact roles, preferably in hospitality
• Strong guest interaction and service orientation
• Upselling and reservation handling experience preferred

Responsibilities

• Handle food and beverage orders and serve guests
• Provide friendly, excellent service to all guests
• Assist in restaurant setup, stocking and inspection before service
• Assist guests with requests, suggestive selling, menu knowledge
• Handle restaurant telephone and email reservations
• Perform other administrative duties in the restaurant

Skills

Guest service

Upselling

Communication

Education

O Level or equivalent

Diploma (advantage)

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.


• Provide friendly, excellent service to all guests.


• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.


• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.


• Handling all restaurant telephone and email reservation enquiries.


• All other administrative duties in the restaurant

Job Requirements

Education & Certification

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

Experience

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

Other Prerequisites

• Possess food hygiene and safety certification


• Willing and able to work on shifts, weekends and public holidays


• Possess a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline.

Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date.

Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.