F&B Captain (General Posting)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Marina Bay Sands is seeking a Supervisory team member to deliver friendly, high‑standard service, escort guests to seats, and support daily restaurant operations. A Diploma/Degree in hospitality or related field is preferred, with at least 1 year in a supervisory role. Willingness to work varied shifts including holidays is required.

Staff development and guest satisfaction are essential to this role. Join a dynamic hospitality team at one of Singapore's landmark integrated resorts, with

Qualifications

• Diploma or Degree in hospitality or related field preferred.
• Minimum 1 year at supervisory level.
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays.

Responsibilities

• Provide friendly, excellent service to Guests and escort them to their seats.
• Assist staff with preparation, table setup and proper handling of operating equipment.
• Maintain a pleasing and helpful attitude towards Guests at all times.
• Handle telephone messages and reservations politely and efficiently.
• Direct Guests to their tables and distribute seating evenly across restaurant stations.
• Address customer concerns and questions promptly and professionally.
• Supervise servers to ensure consistently high levels of service.
• Support Assistant Manager and Department in achieving goals and KPIs.

Skills

Leadership

Customer service

Communication

Education

Diploma/Degree in hospitality or related field

Job description

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date.

Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.