F&B Outlet Shift Lead — Operations & Team Coach

JUXHO FRIED CHICKEN PTE. LTD.; Singapore; On-site; SGD 30,000 - 47,000; Full time

Job summary

JUXHO FRIED CHICKEN PTE. LTD. in Singapore seeks an Outlet Supervisor to oversee daily operations, ensuring SOP compliance and high standards of food quality and hygiene. You will lead a small team, monitor performance, manage inventory, and handle customer feedback with professionalism.

The role requires 1–2 years in F&B, strong leadership, and ability to work shifts, weekends, and public holidays. Fluency in English and Chinese is preferred.

Qualifications

• 1–2 years F&B experience, preferably fried chicken or fast-food.
• Supervisory or team management experience is a plus.
• Good communication in English and Chinese; Malay knowledge is an advantage.
• Strong leadership, problem-solving, and team coordination skills.
• Willing to follow SOPs, work shifts, weekends, and public holidays.
• Independent and organized, able to work in a fast-paced environment.
• Basic knowledge of inventory control, food cost management, and daily reporting.
• Willing to attend training and implement all SOPs.

Responsibilities

• Supervise and coordinate daily outlet operations in accordance with the company's SOP.
• Monitor employees' work performance, attendance, and discipline.
• Ensure all food preparation, cooking, and serving procedures strictly comply with the company's SOP.
• Maintain food quality, consistency, food safety, and hygiene standards.
• Monitor inventory, stock levels, food wastage, and ingredient usage.
• Ensure the outlet maintains cleanliness and complies with company hygiene requirements.
• Handle customer feedback, complaints, and daily operational issues professionally.
• Prepare daily sales, inventory, wastage, and operational reports as required.
• Train new employees and ensure all staff understand and follow the company's SOP.
• Coordinate staff duties and work schedules to ensure smooth outlet operations, especially during peak hours.
• Report operational issues and irregularities to management promptly.
• Ensure employees comply with company policies and workplace regulations.

Skills

Leadership

Team coordination

Communication (English & Chinese)

Problem-solving

Independent worker

Job description

JUXHO FRIED CHICKEN PTE. LTD. in Singapore seeks an Outlet Supervisor to oversee daily operations, ensuring SOP compliance and high standards of food quality and hygiene. You will lead a small team, monitor performance, manage inventory, and handle customer feedback with professionalism.

The role requires 1–2 years in F&B, strong leadership, and ability to work shifts, weekends, and public holidays. Fluency in English and Chinese is preferred.