F&B Operations Manager

ALTITUDE ORANGE GROVE PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

The Standard, Singapore is seeking an hands-on F&B Operations Manager who thrives in a dynamic, high-volume setting to lead our outlets and guest experiences. Reporting to the Director of Food & Beverage, you will supervise service teams, drive operational excellence and commercial performance while embodying The Standard's creative and people-first spirit.

You will develop teams, maintain brand standards, and actively contribute to events and promotions, ensuring memorable dining and bar

Qualifications

• Certificate or Diploma in Hospitality Management or related discipline.
• At least 2 years of experience in a similar F&B operations role.
• Experience in hotel, lifestyle hotel, restaurant, bar or high-volume dining.
• Experience managing multiple F&B outlets (restaurants, bars, In-Room Dining).
• Strong knowledge of restaurant/bar operations, guest relations and service standards.
• Proven experience in team supervision, coaching and training.
• Understanding of revenue tracking, labour productivity, cost control, inventory, wastage and POS procedures.
• Knowledge of Singapore food safety, hygiene, safety and liquor licensing requirements.

Responsibilities

• Lead daily operations of multiple F&B outlets during peak service periods.
• Ensure service standards, procedures and brand expectations are consistently delivered.
• Monitor outlet readiness, cleanliness, ambience, equipment and service flow.
• Oversee In-Room Dining standards including order accuracy, timing, presentation and billing.
• Engage with guests, gather feedback and provide personalised experiences.
• Resolve guest concerns and service recovery promptly and professionally.
• Support private events, group bookings, activations, themed nights and promotions.

Skills

Leadership

Guest relations

Communication

Problem-solving

Team supervision

Education

Certificate/Diploma in Hospitality Management

Tools

POS procedures

Job description

Are you a hands-on hospitality leader who thrives in energetic, high-volume environments and knows how to create memorable guest experiences? The Standard, Singapore is looking for an F&B Operations Manager to oversee the daily operations of our distinctive food and beverage venues. Reporting to the Director of Food & Beverage, you will lead our service teams, drive operational excellence and commercial performance, and bring The Standard's unconventional, creative and people-first spirit to life. This role is ideal for a dynamic hospitality professional who enjoys being present on the floor, developing people and creating vibrant dining and bar experiences.

What You'll Do

Operations and Guest Experience

• Lead the daily operations of multiple F&B outlets and maintain a strong presence during peak service periods
• Ensure service standards, operating procedures and brand expectations are consistently delivered
• Monitor outlet readiness, cleanliness, ambience, equipment and overall service flow
• Oversee In-Room Dining standards, including order accuracy, delivery timing, presentation, billing and tray clearance
• Engage with guests, gather feedback and create personalised, memorable experiences
• Resolve guest concerns and service recovery situations promptly and professionally
• Support private events, group bookings, activations, themed nights and promotional campaigns

Team Leadership

• Recruit, train, coach and supervise bartenders, servers and service colleagues
• Conduct regular briefings, on-the-job training and performance coaching
• Build a positive, energetic and professional working environment
• Encourage colleagues to bring personality, warmth and creativity to every guest interaction
• Prepare and manage rosters according to business levels, leave requirements and productivity targets
• Ensure appropriate manpower coverage during peak periods, weekends, public holidays and special events
• Maintain training records and ensure colleagues are trained in service, safety, hygiene, POS procedures and guest recovery

Commercial Performance

• Monitor outlet revenue, covers, average spend, labour costs, inventory, wastage and operating expenses
• Support cost-control initiatives while maintaining service quality
• Identify opportunities to improve footfall, upselling, guest engagement and profitability
• Review business performance with outlet leaders and implement practical improvement plans
• Provide operational feedback on menus, beverages, guest preferences and market trends
• Collaborate with Culinary, Marketing, Culture and Programming, Finance and other hotel teams on promotions and events

Compliance and Administration

• Maintain high standards of food safety, hygiene, workplace safety and regulatory compliance
• Ensure operations comply with applicable Singapore food safety, liquor licensing and workplace safety requirements
• Conduct outlet inspections and follow up on operational, maintenance, hygiene and safety concerns
• Maintain accurate handover logs, guest feedback records, incident reports, training records, inventory reports and action plans

Who We're Looking For

You are an energetic, approachable and commercially minded hospitality professional who combines operational discipline with creativity and warmth.

• A Certificate or Diploma in Hospitality Management, Restaurant Management or a related discipline
• At least 2 years of experience in a similar F&B operations role
• Experience within a hotel, lifestyle hotel, restaurant, bar or high-volume dining environment
• Experience managing multiple F&B outlets, such as restaurants, bars, poolside service or In-Room Dining
• Strong knowledge of restaurant and bar operations, service standards and guest relations
• Proven experience in team supervision, coaching and training
• A good understanding of revenue tracking, labour productivity, cost control, inventory, wastage and POS procedures
• Working knowledge of Singapore food safety, hygiene, workplace safety and liquor licensing requirements
• Strong communication, administrative and problem-solving skills
• The ability to remain calm and professional in a fast-paced environment
• Flexibility to work shifts, weekends and public holidays

Why The Standard?

At The Standard, individuality is celebrated, creativity is expected and teamwork makes everything possible. We are looking for someone who is not afraid to challenge convention, bring fresh ideas to the table and create dining and nightlife experiences that guests remember.

If you are passionate about people, hospitality and creating a fun, vibrant atmosphere, we would love to hear from you.