F&B Operations Lead — Boutique Hotel Group

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Garcha Group in Singapore operates a portfolio of boutique hotels and renowned restaurants. We are seeking an experienced Restaurant Outlet Manager to lead daily operations, supervise staff, and uphold top-tier service standards across our venues.

You will forecast sales and payroll costs with the hotel management team, drive sales techniques, and train supervisors to deliver consistent guest experiences while maintaining rigorous cleanliness and service quality.

Qualifications

• Experience in daily hotel outlet operations.
• Ability to forecast sales and payroll costs.
• Proven track record in staff training and development.

Responsibilities

• Oversees daily operations and achieves targets.
• Forecasts sales, covers and payroll costs with the manager.
• Supervises the daily operation and ensures adequate manning for operations.
• Assigns supervisors with responsibilities aligned to their strengths.
• Ensures all duties and services meet hotel standards.
• Maintains cleanliness and appearance of the restaurant and related areas.
• Leads service team to personalise guest experience and build loyalty.

Skills

Leadership

Forecasting

Staff training

Guest service

Sales techniques

Marketing plans

Micros

Avero

Material Control

Tools

Micros

Avero

Material Control

Job description

The Garcha Group in Singapore operates a portfolio of boutique hotels and renowned restaurants. We are seeking an experienced Restaurant Outlet Manager to lead daily operations, supervise staff, and uphold top-tier service standards across our venues.

You will forecast sales and payroll costs with the hotel management team, drive sales techniques, and train supervisors to deliver consistent guest experiences while maintaining rigorous cleanliness and service quality.