F&B Management Trainee: Front-of-House Leader

JIN XUAN RESTAURANT PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

JIN XUAN RESTAURANT PTE. LTD. in Singapore seeks a Management Executive to rotate through Waitress, Receptionist, and Captain roles, delivering exceptional service and developing leadership skills for future management.

The program offers structured hands-on exposure across front-of-house operations, customer service excellence, and team coordination, preparing you for progressive responsibilities within the organization.

Qualifications

• Diploma or degree in Hospitality Management, Business, or related field (preferred).
• Fresh graduates or candidates with up to 1 year of F&B experience welcome.
• Strong interpersonal and communication skills.
• Positive attitude with a willingness to learn and grow.
• Ability to work flexible hours, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome and host customers upon arrival to the restaurant.
• Deliver great and excellent customer service according to company standard.
• Serve and portion dishes quickly and efficiently.
• Uphold quality, service & cleanliness according to company standard.
• Proficient in Menu Planning and recommendation of drinks, dishes and desserts to customer.
• Proficient in operating company reservation and table management system for advance reservation booking, amendment and cancellation.
• Management of front desk operations by receiving incoming calls, emails and attending to customers.
• Management and updating of customer record within the CRM.
• Proficient in management of POS system for item entry and bill closing.
• Perform daily closing on the POS system.
• Petty Cash Management.
• Planning and management of Part-timers’ roster and daily performance record.
• Event Planning and management.
• Effective communication between departments to ensure smooth daily operation.
• Management of official company email accounts by responding to customers’ email in a timely manner
• Lead and manage a team of Service crew during operation.
• Assist manager by getting involved in planning, organizing and execution of special events.
• Inventory management of alcohol and beverages in a consistent and timely manner.
• Reporting of month-end stock take of inventories to headquarters.
• Adhere to hygiene and safety standards.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Skills

Interpersonal skills

Communication skills

Flexibility

Hospitality passion

Education

Diploma/degree in Hospitality Management

Job description

JIN XUAN RESTAURANT PTE. LTD. in Singapore seeks a Management Executive to rotate through Waitress, Receptionist, and Captain roles, delivering exceptional service and developing leadership skills for future management.

The program offers structured hands-on exposure across front-of-house operations, customer service excellence, and team coordination, preparing you for progressive responsibilities within the organization.