F&B Executive

XIN XIN F&B PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

XIN XIN F&B PTE. LTD. in Singapore is seeking an experienced middle-management professional to oversee outlet operations, maintain high service standards, and ensure SOP compliance.

You will manage staffing, resolve daily issues, and drive customer satisfaction in a fast-paced F&B environment. The role requires strong leadership, excellent communication, and a track record of delivering performance targets.

Qualifications

• Minimum 5 years of relevant experience in the F&B industry.
• Strong leadership and communication abilities.
• Able to plan staffing and oversee SOP adherence.

Responsibilities

• Maintain relationships with customers and ensure satisfaction.
• Uphold hygiene standards and workplace safety.
• Adhere to company policies and procedures.
• Oversee outlet operations and SOP compliance.
• Plan staffing schedules and resolve operational issues.
• Lead and motivate staff to achieve sales targets.
• Drive customer satisfaction and service quality.
• Assist with ad hoc duties as required.

Skills

Good problem solver

Positive working attitude

Good leadership

Job description

Responsibilities

• Maintain excellent relationships with customers, ensure customer satisfaction
• Maintaining high standards of hygiene; practise workplace safety at all times
• Always adhere and abide to all company policies and procedures
• With F&B background in middle management roles and responsibilities,
• To oversee outlet operations and ensure that all SOPs are strictly complied with
• Plan staffing schedules and resolve outlet operational issues
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Assist in adhoc duties as and when required

Qualifications

• Good problem solver and self-confidence in decision making
• Positive working attitude with good communication skills
• Good leadership and organization skills
• Minimum 5 years of relevant experience in the F&B industry