F&B Executive

KOPIFELLAS CAFE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Benefits offered by this job

Fast track career growth

Attractive Salary and Benefits package

Annual Leave

Sick Leave

Medical benefits

Uniforms

On job training provided

Vibrant working environment

Job summary

KOPIFELLAS CAFE PTE. LTD. in Singapore is seeking a dedicated candidate to manage food and beverage service while ensuring operational excellence. You will oversee staff training, maintain hygiene standards, and ensure compliance with health regulations.

The successful applicant will enjoy career growth opportunities, a competitive salary and benefits package, and a vibrant working environment.

Responsibilities

• Oversee and optimize food and beverage preparation and service.
• Manage daily operations, including cashiering and order taking.
• Ensure compliance with health and safety standards.
• Train staff in customer service and menu recommendations.
• Conduct routine outlet inspections and maintain hygiene standards.

Job description

Your Key Duties and Responsibilities are:

Execute all duties related to the role with due diligence, ownership, and integrity.

Food and Beverage Preparation & Service

• Oversee and optimize the preparation and serving of all food, toast, and beverages, ensuring strict compliance with company SOPs, health and safety standards
• Lead by example in extending exceptional customer service
• Streamline and manage order taking via POS systems, ensuring efficient and accurate service delivery
• Empower and train staff to proactively recommend menu items and ongoing promotions, enhancing the customer experience and driving sales
• Effectively resolve customer complaints and provide feedback to the management team for continuous operational improvement

Operational Management

• Provide active supervision and strategic oversight of daily operations, including cashiering, order taking, opening/closing procedures, and stock-taking
• Liaise closely with internal team for inventory stock levels and ensure timely placing of orders
• Ensure all required business licenses and posters are displayed or renewed on time
• Prepare comprehensive end-of-day reports, including sales summaries and petty cash usage
• Conduct routine outlet inspections, monitor overall outlet performance & compliance, acting as point of contact between HR and staff
• Support company culture by cultivating positive and engaging internal relationships, fostering a vibrant work environment, encouraging professional growth and contributing to staff retention
• Resolve operational issues promptly, including handling all POS related concerns
• Actively participate in meetings, bring up new ideas or suggestions, and effectively implement workflow procedures based on Management’s direction to meet sales targets and contribute to outlet profitability, including cost control

Outlet Maintenance & Hygiene

• Oversee general housekeeping of the outlet, including the washing of workstations, cups, and accessories
• Coordinate minor maintenance needs of the outlet, ensuring minimal disruption to operations and a well-maintained environment
• Uphold and enforce stringent adherence to all health, safety, and sanitation guidelines to maintain impeccable hygiene standards

What we can provide for you

• Fast track career growth
• Attractive Salary and Benefits package
• Annual Leave, Sick Leave
• Medical benefits
• Uniforms
• On job training provided
• Vibrant working environment