F&B CAPTAIN

Private Advertiser; Singapore; On-site; SGD 27,000 - 47,000; Full time

Benefits offered by this job

Exclusive staff discounts at The Nason

Daily staff meals

Monthly tips

Bonus scheme

Group insurance

Job summary

The Nanson, located at InterContinental Robertson Quay, Singapore, seeks a hospitality professional to deliver exceptional member service, highlight specials, and take orders with attention to detail.

You will engage with guests, set up stations, and work evenings, weekends, and holidays while upholding premium service standards and contributing to a positive team environment.

Qualifications

• Friendly, confident personality with strong customer service skills.
• Excellent communication and interpersonal abilities.
• Able to prioritize and multitask in a busy hospitality environment.

Responsibilities

• Ensure top member experience with proactive service.
• Highlight specials, make menu recommendations, take orders and accommodate requests.
• Engage with members, guests and team to maintain high service standards.
• Set up tables and side stations, delivering attentive service to guests.
• Uphold the highest service standards in all interactions.

Skills

Customer service

Communication

Interpersonal skills

Team player

Multitasking

Weekend availability

Job description

About us

The Nanson is a private member's club that is a home for bold minds who challenge, create, and think without limits. With exceptional hospitality and world-class cultural programming, it's a place for those who push boundaries while setting a new standard for modern membership. Located at the InterContinental Robertson Quay, The Nanson brings together versatile spaces, curated content, and refined dining to create a connected, collaborative community in Singapore.

About the role

Ensure the highest level of member experience with your personal finesse and proactiveness. Highlight specials and provide menu recommendations, take orders, and attend to special requests. Engage with members, guests, and the team. Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

Key responsibilities

• Ensure the highest level of member experience with your personal finesse and proactiveness
• Highlight specials and provide menu recommendations, take orders, and attend to special requests
• Engage with members, guests, and the team
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests
• Uphold the highest service standards

About you

• Friendly and confident personality with strong customer service skills
• Passion for food, beverages, and hospitality
• Excellent communication skills
• Strong interpersonal skills and a 'can do' attitude
• Strong team player
• Must be able to prioritize and multi-task
• Able to work weekends and public holidays
• Flexible with shifts, including evenings and late nights

Benefits

• Exclusive employee discounts at The Nanson and partner F&B outlets
• Daily staff meals — from breakfast to dinner, to fuel your day
• Attractive Monthly tips
• Employee partnership plan & bonus scheme
• Comprehensive group insurance, covering unlimited GP visits, medicine, TCM, and hospitalisation