Export & Transshipment Operations Coordinator

Alpine Shipping Pte Ltd; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Alpine Shipping Pte Ltd in Singapore seeks diligent staff to support export, import and transshipment operations. You will manage procedures using Portnet, ensuring smooth cargo processing and accurate data handling.

The role requires responsive email and phone communication with customers, plus teamwork to maintain efficient operations. The candidate should maintain composure under pressure and apply problem-solving skills to resolve issues, while delivering clear information and proactive

Qualifications

• Experience in import/export/shipping operations is a plus.
• Familiarity with port systems (e.g., Portnet) is beneficial.

Responsibilities

• Manage import, export, and transshipment procedures using Portnet and related systems to ensure smooth cargo processing
• Respond promptly and accurately to a high volume of emails daily to maintain effective communication
• Address customer enquiries patiently over the phone to provide clear information and resolve concerns
• Remain calm under pressure and apply problem-solving skills to resolve operational issues effectively
• Perform accurate data entry and create documents using Word, Excel, and PowerPoint to support shipping operations
• Demonstrate a positive work attitude to contribute to a productive and collaborative team environment

Job description

Alpine Shipping Pte Ltd in Singapore seeks diligent staff to support export, import and transshipment operations. You will manage procedures using Portnet, ensuring smooth cargo processing and accurate data handling.

The role requires responsive email and phone communication with customers, plus teamwork to maintain efficient operations. The candidate should maintain composure under pressure and apply problem-solving skills to resolve issues, while delivering clear information and proactive