Export Customer Service Coordinator

ZY FUTURE INTERNATIONAL PTE. LTD.; Singapore; Presencial; SGD 36.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

14 days annual leave

Flexi benefit + insurance

Descripción de la vacante

ZY FUTURE INTERNATIONAL PTE. LTD. is hiring an Export Customer Service Coordinator to manage inquiries, bookings, and shipments for local and overseas customers.

You will coordinate with sales, documentation, and warehouse teams to ensure timely shipping and accurate documentation. The role requires proficiency in English, 1 year of freight experience, and basic NVOCC knowledge. Microsoft Office skills are desirable, and the position offers 14 days annual leave and a $300 flexi benefit along

Formación

• Proficient in English, both written and spoken.
• At least 1 year of experience in ocean/air freight.
• Basic knowledge of NVOCC business is a plus.
• Microsoft Office proficiency is preferred.

Responsabilidades

• Attend to local and overseas customers' inquiries pertaining to rates and bookings.
• Respond promptly to customers' inquiries on booking confirmation and shipment follow-up.
• Prepare bookings and perform tele-marketing for local cargoes.

Conocimientos

English communication

Freight industry experience

NVOCC knowledge

Herramientas

Microsoft Office

Descripción del empleo

WE'RE HIRING: Export Customer Service Coordinator

Job type : Full Time
Vacancy : 1
Salary: $3,500
Eligibility : Singaporean/Singaporean PR
Working hours : 5 days per week

Key Responsibilities

• Attending to local and overseas customer's inquiries pertaining to rates -
• Respond promptly to customers' inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival -
• Responsible for bookings preparation and tele- marketing for local customer cargoes. -
• Booking arrangement and follow up container status with carriers of containers. -
• Dealing with warehouse over container status (change of vessels/departure date etc). -
• Preparation of railing instructions and liaising with warehouse/truckers -
• Follow up with shippers of any discrepancy in packages. -
• Ensure all necessary shipping documents are in place within the given time frame -
• Coordinate internally with sales and documentation team

What We're Looking For

• Proficient in Microsoft Office
• Preferably with 1 year similar experience in the Ocean / Air freight industries-
• Basic knowledgeable in NVOCC business will be an added advantage -
• Able to communicate and write in English

What We Offer

• 14 days AL
• $300 flexi benefit, Insurance GTL GHS GPA outpatient specialist

Interested or know someone suitable?

IMPORTANT NOTICE TO APPLICANTS

We are representing our client in the recruitment process. All applications will be reviewed based on relevant qualifications, skills, experience and suitability for the role.

ZY FUTURE INTERNATIONAL PTE. LTD.
EA Licence No.: 22C1409
EA Personnel: MA SHU
Registration No.: R25127424