Executive – Service & Operations Support

TOUCH Community Services Ltd; Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

The Executive – Service Support provides HQ administrative & operational support within HATCH by TOUCH Preschools. Supports reporting, system administration, data governance, and operational administration to ensure accurate reporting, efficient processes and compliance across all preschool centres.

Based in Singapore (Toa Payoh / other HATCH by TOUCH Preschools centres), you will coordinate POP & ECDA submissions, maintain data trackers, and prepare dashboards.

Qualifications

• Minimum O Level; Diploma in Business Administration, Early Childhood, or a related field is an advantage.
• Familiarity with ECDA reporting requirements and POP enrolment systems.
• Proficient in Microsoft Office, particularly Excel and Word; Strong communication and documentation skills.

Responsibilities

• Coordinate POP reporting and submission timelines.
• Maintain POP data and reporting trackers.
• Consolidate centre data required for ECDA and POP submissions.
• Support system administration for preschool operational systems.
• Conduct monthly user access reviews and maintain audit records.
• Coordinate compliance acknowledgements from centres.
• Prepare management dashboards for POP indicators.
• Support SPARK documentation and evidence management.
• Ensure data accuracy across operational systems.
• Coordinate HQ operational projects and initiatives.
• Maintain operational SOPs, templates and documentation.
• Monitor implementation of HQ operational processes.
• Support procurement coordination and documentation.
• Any other duties assigned by the Head of Preschools.

Skills

Communication

Documentation

Data governance

English proficiency

Education

O Level

Diploma in Business Administration

Diploma in Early Childhood

Tools

Microsoft Office

Excel

Word

Job description

The Executive – Service Support provides HQ administrative & operational support within HATCH by TOUCH Preschools. Supports reporting, system administration, data governance, and operational administration to ensure accurate reporting, efficient processes and compliance across all preschool centres.

Based in Singapore (Toa Payoh / other HATCH by TOUCH Preschools centres), you will coordinate POP & ECDA submissions, maintain data trackers, and prepare dashboards.