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Job purpose
- The role of an executive is to support venue utilisation and venue-hire revenue growth through proactive business development, effective enquiry management, strong hirer relationship management and high standards of client servicing.
- The role is responsible for developing new venue hire opportunities, managing client accounts and venue enquiries from proposal and negotiation through to event handover, while working closely with internal stakeholders to ensure successful event delivery.
1.Business Development & Market Outreach
- Identify prospective hirers and market opportunities.
- Execute targeted outreach initiatives.
- Support reporting requirements
2.Enquiry Management & Sales Conversion
- Respond promptly to venue enquiries.
- Conduct site visits and venue presentations.
- Prepare quotations and proposals.
- Follow up on pending enquiries and support booking conversion activities.
3.Relationship Management & Hirer Engagement
- Maintain relationships with assigned clients and hirers.
- Support engagement initiatives with existing and dormant hirers.
- Conduct post-event follow-ups.
4.Professionalism, Initiative & Team Contribution
- Demonstrate accountability and professionalism.
- Support departmental initiatives and projects.
- Collaborate effectively with team members.
- Coordinate confirmed bookings with internal teams.
- Support event planning and operational handovers.
- Monitor delivery of client requirements and support on-site event servicing where required.
Others
- To carry out and assume any other duties and responsibilities as and when assigned by the Management
Qualifications
Education
- Diploma in Events, Hospitality, Business, Marketing or a related discipline.
Experience
- Entry level candidate are welcome to apply
- Experience in the arts, cultural, events, MICE or venue industry would be advantageous.
Skills
- Strong communication, presentation and interpersonal skills.
- Good client servicing and relationship management skills.
- Good organisational, detail oriented and good time management skills
- Accountable and responsible, with the ability to take ownership of assigned clients and enquiries.
- Adaptable and resourceful when handling changing client or event requirements.
- Comfortable working after office hours or on weekends due to servicing of events as required.
NOTE: This is a 2-year contract role.
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