Executive/ Senior Executive, Human Resource

st andrew's mission hospital; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

SAAC is seeking an HR Operations & Employee Lifecycle professional to manage full lifecycle HR processes for assigned divisions, ensuring data integrity in HRIS and compliance with policies. You will support talent acquisition, onboarding, offboarding, performance management and learning initiatives to strengthen service delivery within the organization.

The role involves coordinating trainings, handling ER matters with the HR team, and contributing to HR projects.

Qualifications

• Diploma or Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or equivalent.
• IHRP Certified Professional (IHRP-CP) preferred or actively pursuing.
• Relevant SkillsFuture-funded HR courses or WSQ HR qualifications an advantage.

Responsibilities

• Manage full employee lifecycle for assigned divisions, including contracts, confirmation, annual renewals, transfers and offboarding.
• Maintain accurate and timely HRIS records, ensuring data integrity for all assigned employees.
• Process HR transactions and employment documentation in accordance with SAAC's policies and approval workflows.
• Prepare regular and ad hoc HR reports.
• Execute end-to-end recruitment for assigned positions, including job posting, candidate screening, interview coordination and reference checks.
• Prepare interview packs and coordinate structured selection panels with hiring managers.
• Manage the offer, acceptance and pre-onboarding process for successful candidates.
• Maintain up-to-date recruitment trackers and provide progress updates to stakeholders.
• Coordinate onboarding programmes including orientation schedules, buddy assignment and probation tracking.
• Conduct exit interviews, analyse exit data and escalat[e] trends to the HR Assistant Manager.
• Ensure smooth offboarding including final pay calculations, work pass cancellations and asset returns.
• Administer the performance management system, distributing forms, tracking completion and sending reminders.
• Support managers in understanding the performance appraisal process and documentation requirements.
• Compile and summarise performance data for calibration sessions and pay review exercises.
• Flag performance-related concerns to the HR Assistant Manager for further advisory support.
• Coordinate training registrations, attendance tracking and funding applications for assigned divisions.
• Maintain training records in the HRIS and produce training reports for L&D planning.
• Liaise with training providers and SAAC's L&D function to schedule and confirm learning activities.
• Disseminate SkillsFuture course information and promote training participation among staff.
• Provide first-level guidance to staff and managers on HR policies, leave entitlements and employment terms.
• Assist the HR Assistant Manager in managing minor ER cases and documenting case records.
• Promote awareness of SAAC's grievance process, employee assistance resources and code of conduct.
• Flag complex ER matters promptly to the HR Head for advisory.
• Participate in HR projects such as policy reviews, HRIS upgrades and HR process improvements.
• Identify opportunities to streamline HR administrative processes and enhance service quality.
• Guide and support the HR Executive in their day-to-day tasks and professional development.
• Contribute actively to team meetings, knowledge sharing and HR events.

Skills

HR generalist

Stakeholder management

Communication

Policy understanding

Education

Diploma or Bachelor's in HRM/BA/Psychology

IHRP CP preferred

SkillsFuture/WSQ HR qualifications advantageous

Tools

Timesoft

SAP SuccessFactors

Oracle HCM

Workday

Job description

Job Description

HR Operations & Employee Lifecycle Management

• Manage the full employee lifecycle for assigned divisions, including contracts, confirmation, annual renewals, transfers and offboarding.
• Maintain accurate and timely HRIS records,ensuring data integrity for all assigned employees.
• Process HR transactions and employment documentation in accordance with SAAC's policies and approval workflows.
• Prepare regular and ad hoc HR reports.

Talent Acquisition Support

• Execute end-to-end recruitment for assigned positions, including job posting, candidate screening, interview coordination and reference checks.
• Prepare interview packs and coordinatestructured selection panels with hiring managers.
• Manage the offer, acceptance and pre-onboarding process for successful candidates.
• Maintain up-to-date recruitment trackers and provide progress updates to stakeholders.

Onboarding & Offboarding

• Coordinate onboarding programmes including orientation schedules, buddy assignment and probation tracking.
• Conduct exit interviews, analyse exit data and escalat trends to the HR Assistant Manager.
• Ensure smooth offboarding including final pay calculations, work pass cancellations and asset returns.

Performance Management Support

• Administer the performance management system,distributing forms, tracking completion and sending reminders.
• Support managers in understanding the performance appraisal process and documentation requirements.
• Compile and summarise performance data forcalibration sessions and pay review exercises.
• Flag performance-related concerns to the HRAssistant Manager for further advisory support.

Learning & Development Administration

• Coordinate training registrations, attendance tracking and funding applications for assigned divisions.
• Maintain training records in the HRIS and produce training reports for L&D planning.
• Liaise with training providers and SAAC's L&D function to schedule and confirm learning activities.
• Disseminate SkillsFuture course information and promote training participation among staff.

Employee Relations Support

• Provide first-level guidance to staff and managers on HR policies, leave entitlements and employment terms.
• Assist the HR Assistant Manager in managing minor ER cases and documenting case records.
• Promote awareness of SAAC's grievance process,employee assistance resources and code of conduct.
• Flag complex ER matters promptly to the HR Head for advisory.

HR Projects & Continuous Improvement

• Participate in HR projects such as policy reviews, HRIS upgrades and HR process improvements.
• Identify opportunities to streamline HR administrative processes and enhance service quality.
• Guide and support the HR Executive in their day-to-day tasks and professional development.
• Contribute actively to team meetings, knowledge sharing and HR events.

Job Requirement

Minimum Qualifications

• Diploma or Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or equivalent.
• IHRP Certified Professional (IHRP-CP) preferred or actively pursuing.
• Relevant SkillsFuture-funded HR courses or WSQ HR qualifications an advantage.

Experience

• Minimum 3–5 years of HR operations orgeneralist experience.
• Familiarity with the Employment Act, MOM leave regulations and HR best practices in Singapore.
• Working knowledge of a HRIS platform (e.g.,Timesoft, SAP SuccessFactors, Oracle HCM, Workday, or similar).
• Experience in social service, healthcare ornon-profit organisations preferred.
• Some experience guiding or mentoring junior HR staff.